Call center jobs,, what do they pay? (In Santiago)

milzcastro

Member
Oct 9, 2011
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He guys hope all is well!

I'm looking for a way to add a little income while I'm in the country. Being that I am Dominican / American and speak both languages really well, maybe this can be a way to earn a few bucks a month to pay my local bills.

Anyone know the what they usually pay?

Any other info, feedback and or experiences would be greatly appreciated!

Thanks
 

CristoRey

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Apr 1, 2014
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He guys hope all is well!

I'm looking for a way to add a little income while I'm in the country. Being that I am Dominican / American and speak both languages really well, maybe this can be a way to earn a few bucks a month to pay my local bills.

Anyone know the what they usually pay?

Any other info, feedback and or experiences would be greatly appreciated!

Thanks
I work in the Outsourcing/ Call Center industry.
There are several centers here in Santiago. PM
me and I give you the names of a few decent ones
in the Santiago area.
 
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Caonabo

LIFE IS GOOD
Sep 27, 2017
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I work in the Outsourcing/ Call Center industry.
There are several centers here in Santiago. PM
me and I give you the names of a few decent ones
in the Santiago area.

Buenas noches Dominos.
Quisiera cuatro pizzas grandes. Dos con jamón y dos con pepperoni.
Tambien, incluya tres pedidos de alitas picantes y un cheesey bread.
🤗
 

CristoRey

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Apr 1, 2014
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Buenas noches Dominos.
Quisiera cuatro pizzas grandes. Dos con jamón y dos con pepperoni.
Tambien, incluya tres pedidos de alitas picantes y un cheesey bread.
🤗

Here is a short list of the more reputable centers around Santiago.

Downtown:
Voice Team
Unique
Pulse Marketing
Ecco

Gurabo:
United Nearshore Operations (UNO)

Los Jardines:
Call Max

Bella Terra Mall:
Call Services
King's Transfer

Eastside:
Dominican BPO
Data Vimenca
CCD Contact
 

malko

Campesino !! :)
Jan 12, 2013
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Call centers in Santiago pay between 125 - 150 pesos PER HOUR for bi-lingual agents.
Depends on the center, the campaign (sales, customer service, collections, ect.) and the
amount of call center experience the applicant has.

Dang ! That's rough 😭😭.
 

CristoRey

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Apr 1, 2014
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Dang ! That's rough 😭😭.
Indeed it is.
Now if you start having to close your center early every day due to these
draconian restrictions no later than 5pm and your client needs those agents
on the phones handling calls until 8pm EST, as an agent how do you compensate
for the lost hours? As a Call Center owner/ operator, What do you do?

First instinct is to have your agents work from home right? Well that's very
easy to set up and run if they have a nice quiet room in the house/ apt to work from
with consistent internet speed and a reliable source of electricity along with some
self discipline.

Ask yourself, how many Dominicans do you know working on these low dead end type
wages who would meet those requirements?
Speaking from personal experience(s), not many at all.
 

malko

Campesino !! :)
Jan 12, 2013
4,593
200
63
Indeed it is.
Now if you start having to close your center early every day due to these
draconian restrictions no later than 5pm and your client needs those agents
on the phones handling calls until 8pm EST, as an agent how do you compensate
for the lost hours? As a Call Center owner/ operator, What do you do?

First instinct is to have your agents work from home right? Well that's very
easy to set up and run if they have a nice quiet room in the house/ apt to work from
with consistent internet speed and a reliable source of electricity along with some
self discipline.

Ask yourself, how many Dominicans do you know working on these low dead end type
wages who would meet those requirements?
Speaking from personal experience(s), not many at all.

The draconian restrictions may not help...... but nothing compared to the fukced up wages in the first place.
 
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CristoRey

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Apr 1, 2014
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it’s normal wages here for call centers here mr malko
Call Center wages (which ain't much) are a hell of a lot
better than most of the Zona Franca (manufacturing) jobs.
Better than a lot of retail establishments too. However if
you are not bi-lingual and only speak Spanish you are looking
at around 90 pesos an hour.
 

scot_tosh

Well-known member
May 21, 2010
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251
63
Indeed it is.
Now if you start having to close your center early every day due to these
draconian restrictions no later than 5pm and your client needs those agents
on the phones handling calls until 8pm EST, as an agent how do you compensate
for the lost hours? As a Call Center owner/ operator, What do you do?

First instinct is to have your agents work from home right? Well that's very
easy to set up and run if they have a nice quiet room in the house/ apt to work from
with consistent internet speed and a reliable source of electricity along with some
self discipline.

Ask yourself, how many Dominicans do you know working on these low dead end type
wages who would meet those requirements?
Speaking from personal experience(s), not many at all.

Simple - you can pay your emploees a decent living wage, or are you just here to exploit peoples desperation
 
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CristoRey

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Apr 1, 2014
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Simple - you can pay your emploees a decent living wage, or are you just here to exploit peoples desperation
I am here to rape and pillage the country while exploiting people's desperation.
LAUGING ALL THE WAY TO THE BANK.:D:D:D
There you again with your assumptions Dr. Tosh.
I don't own a call center down here nor do I have any say
regarding the (current going rates) salaries a center pays
their employees.
 

scot_tosh

Well-known member
May 21, 2010
579
251
63
I work in the Outsourcing/ Call Center industry.
There are several centers here in Santiago. PM
me and I give you the names of a few decent ones
in the Santiago
I am here to rape and pillage the country while exploiting people's desperation.
LAUGING ALL THE WAY TO THE BANK.:D:D:D
There you again with your assumptions Dr. Tosh.
I don't own a call center down here nor do I have any say
regarding the (current going rates) salaries a center pays
their employees.
you work in that exploitative industry and seem to like pushing people in the direction of the call centres. When i set up the project I worked on in RD they wanted to pay the local workers a pitiful wage and I protested and got them double you cold not live on the wage they proposed. when I told the staff they said you should just have left it, because when employers pay to little we just steal the rest.
 
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CristoRey

Double soy latte-sugar free syrup w/ 1% milk
Apr 1, 2014
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you work in that exploitative industry and seem to like pushing people in the direction of the call centres. When i set up the project I worked on in RD they wanted to pay the local workers a pitiful wage and I protested and got them double you cold not live on the wage they proposed. when I told the staff they said you should just have left it, because when employers pay to little we just steal the rest.
I seem to like pushing people in the direction of call centers?
Dude, if you don't stop with these ridiculous assumptions I'm going to file a formal complaint.

Can you give us an example of an industry in this country that is not exploitative?
 

scot_tosh

Well-known member
May 21, 2010
579
251
63
I seem to like pushing people in the direction of call centers?
Dude, if you don't stop with these ridiculous assumptions I'm going to file a formal complaint.

Can you give us an example of an industry in this country that is not exploitative?

I paid the loacal DR staff a decent living wage