Codetel DSL problems

[mike l]

I have not had service from Codotel all day long. Thank god for cable back up.

This always happens at the most in opportune times and as everyone knows, the phone calls to their office are futile.

After a while you kind of get used of it so your blood does not boil......it's that bad

On the bright side, I love this weather !

 

[Kemo]

Since when the 76.93 sq mi of San Juan became the entire territory of Puerto Rico??
Get your data straight...
I'm familiar with PR's current telecommunication infrastructure, and no where other than in San Juan have full FO taken the load from the still going copper trunks... As a matter of fact, some areas of Metro San Juan are still serviced only via copper by the Telcos. The services there are limited to ADSL and no optical carriers have made any attempt to link them yet...

On the other hand, the DR deploys nation-wide trunks in full OC and even remote locations are wired by the newer technologies than Metro cities due to high costs. Yet for all this, San Juan is a very good example of how to deploy top technology without disrupting the current as the work advances.
Verizon take heed**

All The countries you listed have relatively better deployment of new technologies in the Metro cities, but ALL lack nation -wide coverage as the DR does... Until the gap between a half lollypop and a full wrapped one becomes shut, the DR enjoys the MOST advanced national deployed telecommunications system as provided and argued by your post...

My friend were do i get my Info!!!!! I am an engineer with a private firm in Puerto rico and we work all over latin america in regards to manufacturing of Chemical & Industrial manufacturing plants. In my experienced seeing systems like the PRT comparing it to Codetel i have to be very honest the ATM Frame relay so its call by PRT runs on 100% Fiber optics since 1998. Also from 2000-2007 Centennial Puerto rico has invested over 500 million dollars in fiber optics frame separate to the PRT. So in Puerto rico we have more than one Infrastructure for large size data transfers. That is why Puerto rico is the Hub for the Americas for Electronic Transactions as per the Headquarters Evertertec which runs all the ATM/VISA/MC/AMEX transacation in 98% all of the Caribbean and Central America as well as great portions of South America thru their hubs in Puerto rico. I Also want to point out that Cable Companies in Puerto rico have offer Broadband since 1999 with the introduction of Powerlink all digital service with actual speeds up to 5MB and for business 20MB or more it is rumor that Onelink Puerto rico Formerly Adelphia will be bought by Giant Comcast. I have Powerlink i just recently this morning ran a test with an average 10 MB Download and upload 1.8 MB this is mainly on sunday moorning like now when there is not allot of traffic but average i never go under 5 MB downloading in Peak times this speeds are also available in the rest of the Island so as Liberty Cablevision is offering the same speeds as in San Juan as well as Choice Cable. Also centennial has improved their Wireless broadband up to almost 4 MB. Having Properties in La romana and recently in Cap Cana having my self Codetel Claro as well as Broadband form telecable nacional and testing Orange and Centennial dominicana i have to say honestly that the service in Puerto rico is 1000% better and More Stable and way faster than anything being offer or available or in the works in the Dominican Republic as well as most Latin American countries that i have visited and work.

 

[Kemo]

Pichardo it is so Mind Bottling to me that you even mention that the D.R has better communications that puerto rico when the Examples are Clear:


PRT DMAX DSL OR ADSL

UP to 5mb Download 1.4 MB UPload ( Average Speed very STABLE)

Codetel Internet Flash Mostly ADSL

UP to 1.5 MB Download 800Kpbs Upload ( That is what they say)

Reality from my recent speed test

In la Romana ( Casa de campo) 01/05/08
512 Kpbs Download Upload 128 KPBS

In Cap Cana ( Punta Cana) 01/07/08

298 KPBS Download Upload 91 KPBS


Claro Codetel New Banda Ancha

1.5 MB Download Maximum Speed

Actual 1/07/08 Sierra wireless card

Punta Cana 633 KPBS Download Upload 196 KPBS

La Romana 422 KPBS Download Upload 101 KPBS


Test run Malecon Center 1/09/08


La Capital

722KPBS Upload 303 KPBS


CLARO PUERTO RICO Same Card!!!!*********


Right Now!!! 01/20/08

Download 2.2 MB Download Upload 896 KPBS


Powerlink Right Now Again!!!!!!!!!!!!!!!

Download 11.1 MB Upload 1.7 MB Beat that in the D.R for 39.99( Dollars) with the digital combo)


You cannot compare In Puerto rico Speeds and Stability Kills the D.R Infrastructure like a atomic Bomb!!!!!!!!!!

 

[rubio_higuey]

That is why Puerto rico is the Hub for the Americas for Electronic Transactions as per the Headquarters Evertertec which runs all the ATM/VISA/MC/AMEX transacation in 98% all of the Caribbean and Central America as well as great portions of South America thru their hubs in Puerto rico.

Guys, now we all know where to bring our complaints when the ATMs in the DR just spit out some error code receipt when withdrawing money while debiting the money from the account. Now we all know who gets to keep the money ... at least for some time

 

[rubio_higuey]

whohoho....

kemo, you get an erection out of this? Just calm down with all that excitement...

 

[Chris]

Pichardo it is so Mind Bottling to me that you even mention that the D.R has better communications that puerto rico when the Examples are Clear:

It bottles my mind too Kemo! :classic:

 

[Kemo]

kemo, you get an erection out of this? Just calm down with all that excitement...

I do not get any erection i just wanted to point out the facts??????

 

[Kemo]

Guys, now we all know where to bring our complaints when the ATMs in the DR just spit out some error code receipt when withdrawing money while debiting the money from the account. Now we all know who gets to keep the money ... at least for some time

Maybe it has to do with the signal in D.R that distorts the numbers in the receipt i had not witness that problem over here!!!!!

 

[Kemo]

It bottles my mind too Kemo! :classic:

Maybe the person that made that remark should have their mind in a Bottle?????

 

[Rocky]

Maybe the person that made that remark should have their mind in a Bottle?????

That would be you, Kemo.
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Originally Posted by Kemo
Pichardo it is so Mind Bottling to me that you even mention that the D.R has better communications that puerto rico when the Examples are Clear:

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PS: The actual term is "ming boggling".

 

[PlantaFULL]

Be happy, it could be worse.

Mirador Norte in the middle of SD = no Claro Flash avail, no Onemax coverage, stuck with Aster cable . Paying > $50 for the 512kb plan, actual speed only reached late nights, pings generally over 500ms (= no VoIP possible), massive outages (just coming back from 8 days offline) ...

I really like my neighborhood but am fed up with this. Result I'm moving, choosing the new street based on ISPs avail.

 

[PICHARDO]

Be happy, it could be worse.

Mirador Norte in the middle of SD = no Claro Flash avail, no Onemax coverage, stuck with Aster cable . Paying > $50 for the 512kb plan, actual speed only reached late nights, pings generally over 500ms (= no VoIP possible), massive outages (just coming back from 8 days offline) ...

I really like my neighborhood but am fed up with this. Result I'm moving, choosing the new street based on ISPs avail.

LOL!!!!!!!!
I just got to say this cracks me up so much!!!! LOL!!!!!!!

Maybe if you move to San Juan or Ponce you could get the services as listed, be careful not to move too far from those areas or else you'll have to move back again to Mirador Norte! LOL!!!!!

Kemo:
Can you say Hogwash? I WORK WITH ACTUAL FO SYSTEMS IN LA...
Puerto Rico has NOT 100% FO in the island, not yet, not even close to it...

The TRUNK is still using copper for 95% of island wide intercommunication...

As a matter of fact a recent failure in the interlink close to Venezuela's maritime?s zone, has made the communication packets to go first via "SAT" than the FO connection laid in San Juan. No date has been posted to fix the problem and a workaround is out of the question...

As I said: San Juan/ Ponce are not 100% the island of Puerto Rico...

I never upped quality of service of the DR over that of PR, but actual coverage nation wide... Read carefully...

And given that the DR is only installing FO/OC with 256P links nationwide, it's still not debatable who owns the most updated nationwide coverage relay in the Caribbean and LA for that matter...

PR uses Copper to FO switches and the trunks are not full FO complied as of yet, the latest date for that is 2019 for the entire Metro areas of PR, and 2029 for the island wide coverage at best...

Don't compare services as you did, but actual linkage as I did...

The most recent test to link full OC with PR was done from Orlando to San Juan and the results were a mixed bag of sweet and sour candies...

 

[Chris]

Don't compare services as you did, but actual linkage as I did...

PICHARDO, I really think you're trying to convince people with very bad service that they don't have very bad service? Yes? They're not going to believe you, you know. Your argument is non-sensical. I think however what is happening here in the DR, is that the services are up to sh!t.

So, let's stop the argument who is better, DR or Puerto Rico. Let's talk about what is happening in the DR.

 

[Chris]

Could we please carry one with Codetel DSL problems.

 

[PICHARDO]

Could we please carry one with Codetel DSL problems.

Most agreeable...:chinese:

 

[PlantaFULL]

Maybe if you move to San Juan or Ponce you could get the services as listed, be careful not to move too far from those areas or else you'll have to move back again to Mirador Norte! LOL!!!!!

I'm just moving 4 blocks to Mirador Sur. I love the DR, just not living in the middle of a urban area yet feeling like I get service from the campo.

About the FO/copper. I do not have the insight about the infrastructure, but I know one really bad example from Germany. After the fall of the wall, former East Germany got the best future proof FO since its copper was rotten. West Germany remained copper. Then came ADSL tech. Not sure how the situation is now, but for over a decade west Germans had ludicrous speeds to their homes, while east Germany was famous for having the future proof cables but no service that benefits end-users.

I am sure FO is better in every way, but I wonder how regular customers profit from it. Something like Verizon FIOS I cannot picture in the DR in my lifetime.

 

[Chip]

The fact is the internet service here stinks and only has gotten worse since Slim took it over. I have had Codetel here for two years and have noticed a huge difference.

Also, I pay around US130 here in the DR for this service which I paid US38 in the states.

There is no excuse, especially since the overhead these companies have is a lot less than in the States. A technician here in the DR makes around US8000 with bonuses and in the States, easily 5 times that on average. Don't give me any excuses about the cost of new equipment, all other telecom companies spend a considerable percentage on upgrades and it is part and par for the course in this business; besides the rates they are charging here is akin to legal raping and I'm sure if I saw their margins I might barf then move to Haiti in disgust!

The fact is, people here in the DR wouldn't know what customer service was if it ran them over in the street. This is a foreign concept and worse, the patrons(consumers) have hardly any expectations. Therefore, it is amlmost comical the number of excuses that can be fabricated at a moments notice here.

The funny thing is, Dominicans that work for US companies here in the DR (Dell, Unisys, etc) that I have met are completely Americanized in this regard, they understand that excuses are not allowed, only results - therefore, it doesn't have to be this way, but how does one make a change for the better.

Back to Slim, when he saw that Verizon was up for sale I'm sure he almost fainted - lets see, a Domincan company with no accountability or customer service(no expectations), a tight monopoly on the market, super low paid technicians/employees and usage rates 4 TIMES that of the States, umm can you say good business deal?

 

[Kemo]

What is happening to Pichardo is that he is Dominican and the reality of things in his country bother him to the point that he brings inaccurate information about Puerto rico telecommunication infrastructure to justify the inefficiency of Codetel. Like i said i have been to allot of Switches and remotos of the PRT and they are wire by Fiberoptics that is not counting the Private infrastructure of Centennial, Lyberty, and Choice which are 100% Fiber optic and Digital offering also local wireline service in competition with PRT/Claro. The reality is that Puerto rico is U.S and slim PRT is govern her by FCC if he does not make the Investment he is out because that is the agreement he had with the FCC to approve the buyout of Verizon here in Puerto rico Indotel is a Joke and remotely has not the resources that the FCC has so clearly Slim has to keep up with the pace offering service and up to date Infrastructure or HE IS OUT????? I have been living part of my time in the D.R in Casa de Campo for almost 15 years and i have to say every time a Dominican tells me of how wonderful and modern is there telephone system my blood boils because i could name you systems in Latin america like in Argentina, Chile areas of Brazil that are 100% most efficient and better and in Puerto Rico we are 1000% times better i just posted the examples and he knows but always nationalism is more powerful than rationalism. Another thing that i want to point out my Cousin has a Farm/ Hacienda in the Middle of the countryside in Puerto rico he has digital Cable form Liberty as well as Broadband with speeds up 4 mb downloads he lives in the Middle of nowhere .

 

[NotLurking]

...I pay around US130 here in the DR for this service which I paid US38 in the states.

I'm curious, what Codetel internet service do you have that you pay US$130 for? Here is a list of all the plans currently offered by codetel:

Plan Avanzado 1 de Internet Flash Residencias
Velocidad: 768kbps/512kbps
Renta : RD$1,575.00 (sin impuestos incluidos)


Plan Avanzado 2 de Internet Flash Residencias
Velocidad: 1.5MB/768kbps
Renta : RD$2,850.00 (sin impuestos incluidos)


Plan B?sico 1 de Internet Flash Residencias
Velocidad: 384kbps /128kbps
Renta : RD$850.00 (sin impuestos incluidos)


Plan B?sico 2 de Internet Flash Residencias
Velocidad: 768kbps/128kbps
Renta : RD$1,395.00 (sin impuestos incluidos)


Plan B?sico 3 de Internet Flash Residencias
Velocidad: 1.5MB/128kbps
Renta : RD$2,200.00 (sin impuestos incluidos)


Plan VIPlus Flash
Internet + Telephone service
Todos los minutos locales incluidos
Internet Flash (1MB / 128kbps)
Renta : RD$2,155.00 (sin impuestos incluidos)

Plan Avanzado 2 is the most expensive residential Internet plan, with taxes it is RD$3,648.00, at 33.55 exchange rate it comes out to US$108.73.

impuestos are: 28% total (16% ITBIS, 10% Selectivo and 2% telecomunicacion)

Notlurking

 

[Chris]

What is happening to Pichardo is that he is Dominican and the reality of things in his country bother him to the point that he brings inaccurate information

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to justify the inefficiency of Codetel.

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I have been living part of my time in the D.R in Casa de Campo for almost 15 years and ..... i have to say every time a Dominican tells me ..... how wonderful and modern is there telephone system my blood boils ....

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he knows but always nationalism is more powerful than rationalism.

Kemo, you tell it like it is !