E-Ticket (Can't enter the DR without this)

SKY

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Apr 11, 2004
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Not exactly correct. With some passports the machine says - YOU MUST SEE AN AGENT.
That is when you want to check a bag and have not paid for it. Has nothing to do with the E Ticket. I never had one the last 4 flights back.
 
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irsav

Well-known member
Jan 26, 2019
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That is when you want to check a bag and have not paid for it. Has nothing to do with the E Ticket. I never had one the last 4 flights back.
Again not correct. Last trip to SDQ from FLL few weeks ago was WITHOUT ANY BAGS AT ALL. Just a small laptop case.
"CANNOT BE COMPLETED. PLEASE SEE AN AGENT".
Last 3 or 4 years at least. Already got used to it.
 

johne

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Jun 28, 2003
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Again not correct. Last trip to SDQ from FLL few weeks ago was WITHOUT ANY BAGS AT ALL. Just a small laptop case.
"CANNOT BE COMPLETED. PLEASE SEE AN AGENT".
Last 3 or 4 years at least. Already got used to it.
May I ask, did that request have ANYTHING at all to to with an E ticket to the DR and if it did what exactly did the agent say?
 

irsav

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Jan 26, 2019
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May I ask, did that request have ANYTHING at all to to with an E ticket to the DR and if it did what exactly did the agent say?
We are trying to do the check in and to get e-ticket online. We pass all the steps successfully. And at the last step we are getting the same message - " Sorry, you must see an agent". End of story. Bot Spirit and Jet Blue.
Agents do not say/explain anything. They just scan passports and give us an old fashion paper boarding pass.
 

MariaRubia

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Jun 25, 2019
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Who's ignoring the rules? Discussion above is people attempting to clarify exactly what the rules are.

Johne was suggesting that airline check-in agents would ignore the IATA rules which say that an e-ticket must be produced to enter Dominican Republic. The same check-in staff who don't ignore the rules for all other countries that they check passengers in for.
 
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MariaRubia

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Jun 25, 2019
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We are trying to do the check in and to get e-ticket online. We pass all the steps successfully. And at the last step we are getting the same message - " Sorry, you must see an agent". End of story. Bot Spirit and Jet Blue.
Agents do not say/explain anything. They just scan passports and give us an old fashion paper boarding pass.

When this happens it's usually because they need to check a document at the airport before you can be checked in, so it may well be to enable them to check that you have a Dominican E-Ticket.
 
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MariaRubia

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johne

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When this happens it's usually because they need to check a document at the airport before you can be checked in, so it may well be to enable them to check that you have a Dominican E-Ticket.
..."or it may well be" something other than checking to see if you have a "Dominican E-Ticket". With all due respect, do you honestly believe that there is a link between airline ticketing and a "Dominican E-Ticket"? Please think about that.
 
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johne

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The title of this tread is " E-ticket (CAN'T ENTER THE D.R. WITHOUT THIS). I truly believe there is some misunderstanding here about the new proposed method of filling out the "old blue paper form" and a e- ticket that can be purchased on-line from an airline to travel to the DR. If the tread title is regarding the former (new form of replacing blue form) the subject title is miss-leading. Of course you can enter...just fill out the blue form (at the current time this is the case).
"See agent" is usually because for international travel of a ticket bought on line (aka e-ticket)agent at airport needs to scan your passport. That agent is not concerned at all about the "blue form, white form, changes, DR1 debates, or other matters not concerning identity or the ability of the passenger to travel internationally.
These are my opinions and ya'll are welcome to just do it any ole way that makes you comfy. :)
 
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cavok

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Jun 16, 2014
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The title of this tread is " E-ticket (CAN'T ENTER THE D.R. WITHOUT THIS). I truly believe there is some misunderstanding here about the new proposed method of filling out the "old blue paper form" and a e- ticket that can be purchased on-line from an airline to travel to the DR.
Since when does the E-Ticket have to be purchased? When I did it for a friend of mine it was free(?)

Airlines are all about rules and regulations and following them. Remember when the DR started requiring them to collect the $10 entry fee at the ticket counter? That was a hassle for them and it was quickly incorporated in their ticketing. It's already been reported that some airlines are requiring to see proof of the E-Ticket when checking in with the ticket agent. I think it will be just a matter of time before it's incorporated in their software so that those passengers going to the DR will get flagged when they swipe their passports at the kiosks and will have to see an agent to show proof of the E-Ticket.
 

JimW

Member
May 21, 2014
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Except for the current software glitches, I really don't understand the resistance to the E-Ticket(?). I've always hated filling out those little pieces of paper. I filled out an E-Ticket on my laptop for a friend of mine because he couldn't get it to work on his iPhone. It was a piece of cake. Easy peasy.

For those that don't already know, there's an app called "Mobile Passport". You can fill out all the info that's required by US Customs and Immigration while you're sitting at the gate waiting to board and avoid having to do it at those kiosks before you enter Immigration.
Hi cavok, You actually identified the issue in your first sentence, "Except for the current software glitches". There are several threads on this. I just got back a few weeks ago and can attest first hand - the forms works for some people , not for others and when using very common platforms (e.g. Chrome, FF, Safari on Windows, Mac, iOS & Android). The system is just poorly coded - tons of software glitches plus poor testing across different platforms. Also, Areodom promised internet in the airports for people to access the system to complete it there but the Wifi has been saturated where you cannot logon. People are missing flights because the staff at the airports are caught in the middle - they're not supposed to let people through without it but the system is broken (actually, see posts below - it's actually offline now as of this writing). It's a typical rookie way of addressing an issue - throw something out there without thought of design, test etc. and considering other 'downsteam' issues - nand then try to solve the problems later.
BTW- everyone is calling this an "E - Ticket". It's not a ticket for anything. Airlines issue ETickets (for years) instead of paper tickets. The new online form is an online immigration/customs webform by the Dominican authorities.
 

cavok

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Jun 16, 2014
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All true, but the DR does call it an E-Ticket on their website. That's their official name for it. Not exactly appropriate nor original! Confusing name.
 

johne

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Jun 28, 2003
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Hi cavok, You actually identified the issue in your first sentence, "Except for the current software glitches". There are several threads on this. I just got back a few weeks ago and can attest first hand - the forms works for some people , not for others and when using very common platforms (e.g. Chrome, FF, Safari on Windows, Mac, iOS & Android). The system is just poorly coded - tons of software glitches plus poor testing across different platforms. Also, Areodom promised internet in the airports for people to access the system to complete it there but the Wifi has been saturated where you cannot logon. People are missing flights because the staff at the airports are caught in the middle - they're not supposed to let people through without it but the system is broken (actually, see posts below - it's actually offline now as of this writing). It's a typical rookie way of addressing an issue - throw something out there without thought of design, test etc. and considering other 'downsteam' issues - nand then try to solve the problems later.
BTW- everyone is calling this an "E - Ticket". It's not a ticket for anything. Airlines issue ETickets (for years) instead of paper tickets. The new online form is an online immigration/customs webform by the Dominican authorities.
For example I wanted to do one about 30 minutes ago BUT alas: In the box for date of birth, no matter what form I used to enter the date it would not accept it. I tried everything. Maybe 12 different versions. Spaces, no spaces, month first, last, date the same, dashes , no dashes.. Nada.
 

william webster

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Jan 16, 2009
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The title of this tread is " E-ticket (CAN'T ENTER THE D.R. WITHOUT THIS). I truly believe there is some misunderstanding here about the new proposed method of filling out the "old blue paper form" and a e- ticket that can be purchased on-line from an airline to travel to the DR. If the tread title is regarding the former (new form of replacing blue form) the subject title is miss-leading. Of course you can enter...just fill out the blue form (at the current time this is the case).
"See agent" is usually because for international travel of a ticket bought on line (aka e-ticket)agent at airport needs to scan your passport. That agent is not concerned at all about the "blue form, white form, changes, DR1 debates, or other matters not concerning identity or the ability of the passenger to travel internationally.
These are my opinions and ya'll are welcome to just do it any ole way that makes you comfy. :)

This is correct

When/If you print your boarding pass online and pass thru screening to your gate,
they call you to the counter to scan your passport.
 

johne

Silver
Jun 28, 2003
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For example I wanted to do one about 30 minutes ago BUT alas: In the box for date of birth, no matter what form I used to enter the date it would not accept it. I tried everything. Maybe 12 different versions. Spaces, no spaces, month first, last, date the same, dashes , no dashes.. Nada.
All good. Worked.
 
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Kittic

New member
Dec 5, 2019
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1

This is the website which airlines use to check regulations which apply to each country. Click on Dominican Republic on the map. It says "Passengers must complete an electronic ticket at https://eticket.migracion.gob.do , this will generate a QR code which must be presented on arrival.

If it's on here, airlines will stick to it.
I enter and exit every month. Never ONCE been required or asked for!
 

Kittic

New member
Dec 5, 2019
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1
Johne was suggesting that airline check-in agents would ignore the IATA rules which say that an e-ticket must be produced to enter Dominican Republic. The same check-in staff who don't ignore the rules for all other countries that they check passengers in for.
I travel monthly from the US...never once has the e- ticket been required. It has never been asked about.
 

CG

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Sep 16, 2004
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Friends arrived yesterday (SDQ) flying through Atlanta on Delta, I told them they had to fill out the online Immigration E ticket to enter the country. On board prior to landing they were asked to fill out the paper versions (1 for each family member). My friend said they had the Electronic versions but the airline crew insisted they fill out the paper ones.. At immigration the officials had no interest in seeing the QR Code version - Just the paper ones.

Perhaps the system was down ? - We will never know...