EDEEste: Have Mercy

[NanSanPedro]

Found this on their IGram feed. Translated from GTranslate:

Please, can't stand another day without light. A fault has already been reported, it is not known how many times and they just say "we are going to pass your report to the corresponding department so that it can be attended to as soon as possible, 8 days have passed and this issue has not been resolved. Children and sick people who are having a hard time live here. That bill is paid without fail every month and the service we receive for this breakdown is fatal, since it is not the first time or the first time that we have spent more than a week without electricity. Please have mercy and help, do your job properly

It's telling that 8 days have gone by. I don't know where this person is, but something tells me it's not Piantinni or Luis' neighborhood.

 

[FGUnsworth1]

Edeeste does not equate receiving money with providing a service, and never the twain shall meet.
Their main emphasis is on the former, rather than the latter.

 

[chico bill]

None of the DR utility agencies take customer needs or concerns into consideration.

 

[windeguy]

It is a government run company. Corruption and incompetence are core beliefs.

Try contacting Protecom.

 

[chico bill]

It is a government run company. Corruption and incompetence are core beliefs.

Try contacting Protecom.

You mean like their website? Oops 404
!

 

[windeguy]

Duplicate post

 

[windeguy]

I would never suggest using a website to contact a government agency in the DR. Go to Protecom in person.

 

[FGUnsworth1]

Website and virtual office still down as@ 5/28/2023 10:00 am. SNAFU!