2 years ago, when codetel was verizon they installled my phone line in less than 24 hours. I ordered about 3pm, and they came next day around noon. maybe I was lucky, but they were more eficcient in the past. now codetel claro suck.
My electrician told me a few weeks ago that the DR is sitting so hard on Codetel in terms of taxes, that they are resisting augmenting levels of client and technical services.
Remember, Verizon owns all the infrastructure still. This foreign company who bought DR operations has outrageous bills to pay and seem respectively undercapitalized.
They have not purched more bandwidth as a result. It "seems" they are "stalling" on new installations until more bw becomes available. Remember, you can't get blood from a stone.
American Mobil. (TELMEX-Carlos Simm) bought everything here. Verizon owns nothing. Carlos is just following his normal pattern of not investing in the infrastructure, and cutting people. At the same time Carlos bought this he also was sold the percentage of CANTV and PRTC that Verizon owned.
The Bandwidth need be purchased from Verizon. They simply don't have enough bandwidth.