OK! It's my turn with the EDES

[JD Jones]

Got a little higher voltage problem were the inverters show incoming 135 from time to time and this triggers my UPSs to block the incoming. Now testing a 3500 voltage regulator before the inverter to keep voltage in the correct range and also protects the inverter at the same time.

Still in testing phase week, until now looks good, always something here in this country.

Yeah, I lived the wild voltage swings for a few years at the farm in Maimon until I finally installed my own posts and transformer.

I don't think primary lines ever suffer voltage swings, they're either on or off.

 

[JD Jones]

So, according to their webpage, my order is out for repair. Fingers crossed.

This is my view of my entrance and my meter is on the right side of the entrance.

 

[Glenn Burke]

I filed a report on Sunday and have a report number and I'm waiting for them to come.

Just out of curiosity, where do you live and how long to wait for them there? I live in the center of Santo Domingo, if I report to Edesur that I have no power, they come in 30 minutes or even faster.

 

[JD Jones]

Just out of curiosity, where do you live and how long to wait for them there? I live in the center of Santo Domingo, if I report to Edesur that I have no power, they come in 30 minutes or even faster.

I'm in San Cristobal, Glenn. Believe it or not, the head of the SC Edesur office lives next door to me. How many times have you called them over no power?

 

[JD Jones]

Well.

I responded to Glenn, went to the kitchen to grab something to eat and came back to my A/C blowing cold air again.

Whatever they did to fix it, they did it in a few minutes.

Case closed.

 

[AlterEgo]

Well.

I responded to Glenn, went to the kitchen to grab something to eat and came back to my A/C blowing cold air again.

Whatever they did to fix it, they did it in a few minutes.

Case closed.

👏🏻👏🏻👏🏻

 

[chico bill]

Well.

I responded to Glenn, went to the kitchen to grab something to eat and came back to my A/C blowing cold air again.

Whatever they did to fix it, they did it in a few minutes.

Case closed.

Well that's a bag full of nada. You can't explain what your problem was?

 

[JD Jones]

Well that's a bag full of nada. You can't explain what your problem was?

I think we were all right about the connection at the meter. They didn't even come in to my parking area.

 

[Glenn Burke]

How many times have you called them over no power?

A lot, because we used to have a lot of problems inside their big metal box with meters outside our apartment building. Also, the main breaker for each apartment is inside the same box, and they changed a lock and did not give a key to us, so every time somebody's breaker tripped, they have to call Edesur to come and open their fcking box. Then some apartments including mine had some problems with burned contacts behind the meters, then we had the transformer on the post changed twice in a couple of years. So anyway, each time somebody from the building calls them for any reason, they come in less then 30 minutes. But this is center of Santo Domingo.

 

[JD Jones]

A lot, because we used to have a lot of problems inside their big metal box with meters outside our apartment building. Also, the main breaker for each apartment is inside the same box, and they changed a lock and did not give a key to us, so every time somebody's breaker tripped, they have to call Edesur to come and open their fcking box. Then some apartments including mine had some problems with burned contacts behind the meters, then we had the transformer on the post changed twice in a couple of years. So anyway, each time somebody from the building calls them for any reason, they come in less then 30 minutes. But this is center of Santo Domingo.

I'm guessing there's somebody important living in your building.

My neighbor asked me if I needed help on Monday, but I told him I already had the report in. I thought they'd show up the same day.

That's not that uncommon. If they don't respond quickly, you know how fast the locals will try to fix it themselves.

 

[XTraveller]

👏🏻👏🏻👏🏻

Unfortunately we will never know for sure if it was a problem of connections behind meter or it could of been a connection problem at the line connection in the street. Also you never got to see the condition of the cables behind the meter!

case solve ......until next time welcome to the DR..HAHA

 

[JD Jones]

Unfortunately we will never know for sure if it was a problem of connections behind meter or it could of been a connection problem at the line connection in the street. Also you never got to see the condition of the cables behind the meter!

case solve ......until next time welcome to the DR..HAHA

What I got a kick out of was them fixing it while it was raining. Better them than me.

I just realized I put my breaker box back together without arranging the breakers back to where they were.

I know what I'm doing tomorrow. Maybe I'll even try to organize the wires a little better. I'm a sucker for a well-organized breaker box.

 

[webmacon]

Yeah, I lived the wild voltage swings for a few years at the farm in Maimon until I finally installed my own posts and transformer.

I don't think primary lines ever suffer voltage swings, they're either on or off.

We just renewed all our private posts and wires, it’s defiantly from the high tension wires. Mostly happens when electricity comes back, I guess since most have delays that the grid has too much power until all is back on in town.

 

[XTraveller]

What I got a kick out of was them fixing it while it was raining. Better them than me.

I just realized I put my breaker box back together without arranging the breakers back to where they were.

I know what I'm doing tomorrow. Maybe I'll even try to organize the wires a little better. I'm a sucker for a well-organized breaker box.

and no gringo tip, surprise here edeeste always calls first we are here what's the problem, no problem we will fix it! Senor

 

[RG84]

I don't know how it works where you live, but in Santo Domingo I had the same situation a few times in different apartments where I lived (low voltage on one phase, another phase is normal), and each time the problem was the transformer on the post that they had to change.
There is nothing in the meter that can drop the voltage from 120V to 70V. Depending on where and how your meter is installed, there may be a plate with contacts behind it, and sometimes those contacts start to burn and they have to change the plate, but it will not give you that voltage drop. The problem is probably the nearest transformer. And yes, the circuit is operating normally (from their point of view), but the transformer has to be changed. They hate to do it, they need to send a bucket truck with a new transformer for that, so they normally keep telling you that everything is fine and you have to insist that they have to measure the voltage and change the transformer. May take some days or weeks.

This is exactly the issue that happens on my block. When the power goes out some outlets work and some don't. One house will have power, the house next to it will not. It always the Transformer on the block.

 

[chico bill]

A lot, because we used to have a lot of problems inside their big metal box with meters outside our apartment building. Also, the main breaker for each apartment is inside the same box, and they changed a lock and did not give a key to us, so every time somebody's breaker tripped, they have to call Edesur to come and open their fcking box. Then some apartments including mine had some problems with burned contacts behind the meters, then we had the transformer on the post changed twice in a couple of years. So anyway, each time somebody from the building calls them for any reason, they come in less then 30 minutes. But this is center of Santo Domingo.

No key? That's why God invented the battery operated grinder

 

[Glenn Burke]

No key? That's why God invented the battery operated grinder

Believe me or not, I bought one in Innova Centro last week, for this purpose too.

 

[Tom0910]

Well, if you know that other people connected to the same transformer have normal voltage and transformer is not the issue, and you are sure that the problem is at the meter, why don't just make a report that you have no electricity at all? Not just call them, make a report (they give you the case number so you can follow up). That way they will come to see what's the problem, then meet them at the meter, explain the problem and let them do their job to fix their crappy wiring. If the voltage drop is from 120V to 70V, everything behind that meter must be hot as hell so you can smell the where the problem is just when you're standing in front of it. If it's that obvious, why even post here? Submit a report that you have no power, wait for them and that's it.

take a baseball bat to the meter before calling them then they have to change it

 

[JD Jones]

take a baseball bat to the meter before calling them then they have to change it

With the bills I get from them I hope they never change the meter.

 

[JD Jones]

Well, the party is over.

Here's my consumption notification before they fixed my connection:

And here's my consumption notification after. Without going back in the thread, guess which day they "Fixed" my problem:

They were even nice enough to let me know they expect me to go to a higher consumption rate. lol

I wonder what they did beside fix the connection.

It was a great run while it lasted. (6 years)