Amex was a big deal when IBM Selectrics were at the height of their popularity.I hope this will improve things. I'm a Progreso customer and was very close to closing my account and moving elsewhere. For the most part, I was satisfied with their service, but their insistence on using AmEx as their debit card has left me high and dry on a number of occasions. Their cards are also not compatible with many ATMs here either.
AmEx is slowly becoming obsolete in my opinion.
I'll hold out and see if things improve then.