Replacement? I don't think they need to be replaced. There are well over 100K of them in service now and only a few have had complaints.Now you know why, as an electronics design engineer, I am a late adapter of new technology. The digital parts of that embedded technology of what is in those dishes is something like I would have worked on back in the day.. The analog parts would have been some other design teams job. The electromechanical issues and software being yet other teams responsibilities. Dealing with the temperature extremes such a disk must withstand is NOT s simple task for a commercial mass produced product.
But you are still paying for atrocious service, no? In the hopes the new dish design will fix the problem and actually last for a reasonable period of time.
Is the replacement dish free?
Just the other day I saw a comment from a guy who said whenever his dish is level it fills up with water and the birds utilizing it as a bath were blocking his signal. LOL
They will continue to tweak their product as time passes. That means when mine finally comes it may be better than what was originally offered.