Sirena: First Dominican Stores with Auto Checkout

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
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Which McDonalds? I haven't been to one in a few months but the one across the street from Caribe Tours on 27 de Febrero had unmanned kiosks. 3 I think. And I didn't use them and paid with a credit card. But that was probably in April or so.
Caribe Tours on the corner of Leopoldo Navarro? There's a McDonalds there now??
 
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Jan 9, 2004
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I absolutely agree. The only exception is Sam’s Club, they have a wonderful app. You scan each item as you put it in your cart, hit “checkout “ button, and walk out the door.
Progress...........even in NJ.

When will they join the other 49 states in allowing self-serve gas stations?

I understand why in the DR...................most stations in the DR do not have automatic fire suppression systems.............................but New Jersey?


Respectfully,
Playacaribe2
 

AlterEgo

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Progress...........even in NJ.

When will they join the other 49 states in allowing self-serve gas stations?

I understand why in the DR...................most stations in the DR do not have automatic fire suppression systems.............................but New Jersey?


Respectfully,
Playacaribe2

Shhhhhhhh……we like it.
 
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Shhhhhhhh……we like it.
Did they finally do away with elevator operators?................even the DR has come into the 20th century on that one.

Like anything else there will be a learning curve.................witness the paso rapido adoption..............that is still ongoing in the DR...........so will self checkout.

Progress................baby steps............but progress.


Respectfully,
Playacaribe2
 

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
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Did they finally do away with elevator operators?................even the DR has come into the 20th century on that one.

Like anything else there will be a learning curve.................witness the paso rapido adoption..............that is still ongoing in the DR...........so will self checkout.

Progress................baby steps............but progress.


Respectfully,
Playacaribe2
I remember the guy at the Consejo. The first time I met him was back in the 70's, and he was there for almost my entire free zone career.
 

Lucifer

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I had a brief conversation with a Kroger manager regarding theft at the self-checkout register.
She told me of the various ways folks figure out how to beat the system, and the easiest one is by entering the product's code number, instead of scanning it.
"Pero, ¿cómo así, Joseito?"

Así:
Organic bananas cost more, so the shopper would enter 4011... for the regular ones.
More daring shoppers would enter a code for a cheaper product and walk away with a ribeye pack of 3...
Enter the code for cheaper avocados, but prepare that tasty guacamole with the real deal.

Si, así de fácil.
 

Lucifer

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There's a Burger King in Coconut Grove that only takes orders via a couple of kiosks inside the store.
Otherwise, you gotta use the drive-thru.
 

Peterj

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For this to work you need to have the "basics" 100% in order, which means every product has to have the correct barcode in the system.
If 1 product is not in the system (which often happens) the whole proces will come to a grinding halt.
And then they will absolutely try to "fool around" (read: steal) with the system...
As said before, this will be fun watching...after paying for your own stuff ofcourse. :LOL:
 
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irishpaddy

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Yeah well, I prefer to not have to stay in a queue for 30 minutes if I'm only buying a carton of milk.
So if it's available I'll always use that option, not because I care if the store is making a higher profit or not, but because my time is more valuable than $.
AND you donmt mind if the store passes their losses on to you in higher prices ...oh wait i forgot your time is more valuable
 

PJT

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Jan 8, 2002
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This will never work here, they just don't know it yet.
I guess the cashiers and bag boys are going to have to become security instead, making sure that everyone has paid for what they leave the store with.

We have this system in Sweden, and Swedes in general are honest people.
Nevertheless, stores that have these systems in place lose millions of $ in revenue each year because people are not honest.
Instead of scanning let's say 3 packs of a product, they only scan 1.
So if that's a problem in a "first world" country, how many of you think that Dominicans in general are going to be honest and scan all of their products correctly??
The downside of auto checkout is the store is relying on the honesty of the customer. It is not uncommon for a customer using auto checkout to secret items away from being scanned. A cashier and bagger are the store's security, the eyes that can catch secreted items. It will not be unheard of future events of pandillas entering a store to distract employees while their partners sneak items at auto checkout.

Regards,

PJT
 

Lucifer

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same with my PA MacDonalds

No humans until you pay
Then a customer comes in but can't order via the kiosk, requiring an employee to come out, in order to lend assistance...

"OK, press here if you want the meal, or here if just the original chicken sandwich."
 

El Hijo de Manolo

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Dec 10, 2021
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Sirena has become the first Dominican store chain with auto checkout. Sooner or later was going to reach the DR. I have mixed feelings about this. The DR isn't like the USA? What will cashiers and bag boys do once they are laid off?

The first machine is already working at Sirena Market in Lope de Vega. Eventually, all Sirena hypermarkets and Sirena Market stores will get them. Expect other Dominican companies to follow in the footsteps.

Potentially bad news for cashiers,
No one will figure it out. It will be chaos, fights will break out. Everyone's job is safe. Pay no attention to the little propaganda man behind the curtain folks!
 

AlterEgo

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Then a customer comes in but can't order via the kiosk, requiring an employee to come out, in order to lend assistance...

"OK, press here if you want the meal, or here if just the original chicken sandwich."

There will definitely be a learning curve at Sirena, plus all the expats who can’t read Spanish instructions. The retirees are also another story, old dogs/new tricks, etc.
 

NanSanPedro

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There will definitely be a learning curve at Sirena, plus all the expats who can’t read Spanish instructions. The retirees are also another story, old dogs/new tricks, etc.
The Spanish thing is the reason I won't use a kiosk here. I'm concerned there will be some nuance that I just won't get. I can do it online at home with almost no problems, but in public with all that pressure ( 🤣) I don't thinks so.
 
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