Sirena: First Dominican Stores with Auto Checkout

windeguy

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Jul 10, 2004
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Remember PICHARDO? The cashless society (in the DR) is just around the corner. Or not.

Since I don't use credit cards in the DR, this should prove interesting, if it catches on.

For those who insist on "employees" doing the job, I got over that in 5 seconds when shopping on my last trip to the US last month.
It is almost a certainty this will become the norm even in the DR.
 

drstock

Silver
Oct 29, 2010
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Cabarete
Remember PICHARDO? The cashless society (in the DR) is just around the corner. Or not.

Since I don't use credit cards in the DR, this should prove interesting, if it catches on.

For those who insist on "employees" doing the job, I got over that in 5 seconds when shopping on my last trip to the US last month.
It is almost a certainty this will become the norm even in the DR.
Maybe eventually, but I think it will be a while, given that they still have people manning the pumps at petrol stations and double checking every single item that leaves a ferreteria.
 

windeguy

Platinum
Jul 10, 2004
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Maybe eventually, but I think it will be a while, given that they still have people manning the pumps at petrol stations and double checking every single item that leaves a ferreteria.
The time it takes will be based upon cost trade offs. How much for the machines for auto checkout versus the savings in salaries. Probably take a year or two if the savings are there.
 

william webster

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Jan 16, 2009
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I have used this system at Amazon Fresh
Admittedly, maybe more advanced

They know what you took off the shelf and if you put it back
Walk in … shop … walk out

This was more than just a ‘check out’ system
 
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M4kintosh

Active member
May 23, 2023
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I feel sorry for the Sirena employees who are working in this/ these locations.
There is a reason stores have so many security guards. Dominicans will often steal at every given opportunity.
That's why they're deploying this only in upscale areas in Santo Domingo (where security concerns aren't of a issue). As they mentioned, the system only works at Lope de Vega and soon, Churchill Ave.

It's the same with their delivery service. Not all sirena and Pola stores have their dedicated "Sirena Go" delivery service nationwide.
 

SantiagoDR

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Father Guido

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I personally love the fact that the gas stations don't have self serve. Staying in my nice air conditioned car and not having to stand outside in 30 degree heat to pump gas is perfect and I hope it stays that way! The amount of jobs this provides throughout the country is huge. I am not a big fan of self check out at grocery stores as it takes away much needed jobs. I was recently in the UK and I went in to many stores that had self check out but I always saw staff members assisting people with the system so it kind of defeats the purpose. Most of these self check outs were cashless. The amount of times I have been behind someone in a supermarket here in the DR that try to pay with their card only for the card to be declined due to lack of funds is very regular, so this means that a staff member needs to be called to cancel the sale. One thing that you see often here is that people overspend and so they ask the clerks to remove some items so that they can afford the purchase....that can't happen on a self checkout unless you call a staff member.
Which McDonalds? I haven't been to one in a few months but the one across the street from Caribe Tours on 27 de Febrero had unmanned kiosks. 3 I think. And I didn't use them and paid with a credit card. But that was probably in April or so.
it's a mcdonalds and it's the DR, nuff said
 

El Hijo de Manolo

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Dec 10, 2021
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RDKNIGHT

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Mar 13, 2017
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Maybe eventually, but I think it will be a while, given that they still have people manning the pumps at petrol stations and double checking every single item that leaves a ferreteria.
its always amazes me the security guy is standing right in front of the cashier and he still looks at the receipt ...bunch of savages
 

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
Jan 7, 2016
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its always amazes me the security guy is standing right in front of the cashier and he still looks at the receipt ...bunch of savages
Savagely demonstrating to the cashier that they're not going to get away with a fast one!
 

JD Jones

Moderator:North Coast,Santo Domingo,SW Coast,Covid
Jan 7, 2016
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I'm not going to lie, over the years I've had dozens of conversations with security people when I leave with a purchase. Always respectful, mind you, because they're just doing their job.

My favorite comment is always "Making sure I've got everything I paid for, and haven't been overcharged?"

I think there used to be a sign at the door that said that in Pricesmart.
 

franco1111

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May 29, 2013
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Many of the major supermarkets in DR have the cajita rapida for people with 10 items or less. So, in theory quicker.

In the country where I go sometimes they have this auto check out also. I have frequent arguments with the machine. The arguments end with the machine giving up and saying "help is on the way" 🤣 I call the woman who is there to help by that name now. The machine is sure I am a thief.

At the moment I am in a country where they have this too. For an area with 10 check out machines they have three people helping people fix what they do wrong. This will be fun to watch in the DR 😆
 

chico bill

Dogs Better than People
May 6, 2016
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You see all the scofflaws who don't have a Rapidpass clogging up the toll booth lines (the same ones who run red lights and make a lane out of the shoulder of the road)?
Well these low IQ people will be the same crowd that can't figure it out or will be bragging to their neighbors how to cut the scan tag off a cheap bottle of rum and scan that instead of the same size bottle of expensive stuff. Or to not run items through the scanner and just place it in a bag you've got in your cart.
Honesty is not a widespread attribute of Dominican culture. In fact it's a disappearing trait in many countries, thanks impart to mass immigration.
 
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SKY

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Apr 11, 2004
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Can you imagine the people with vegetables that you just pick up and put in the bag? How will that work? I guess that would qualify as gratis...........
 

RDKNIGHT

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You see all the scofflaws who don't have a Rapidpass clogging up the toll booth lines (the same ones who run red lights and make a lane out of the shoulder of the road)?
Well these low IQ people will be the same crowd that can't figure it out or will be bragging to their neighbors how to cut the scan tag off a cheap bottle of rum and scan that instead of the same size bottle of expensive stuff. Or to not run items through the scanner and just place it in a bag you've got in your cart.
Honesty is not a widespread attribute of Dominican culture. In fact it's a disappearing trait in many countries, thanks impart to mass immigration.
I seen that many times in rapid pass ... It all comes down to lack of education or just being a total dirt bag.. even the educated Dominicans tell me its not education what do you expect.
 

NALs

Economist by Profession
Jan 20, 2003
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You see all the scofflaws who don't have a Rapidpass clogging up the toll booth lines (the same ones who run red lights and make a lane out of the shoulder of the road)?
Well these low IQ people will be the same crowd that can't figure it out or will be bragging to their neighbors how to cut the scan tag off a cheap bottle of rum and scan that instead of the same size bottle of expensive stuff. Or to not run items through the scanner and just place it in a bag you've got in your cart.
Honesty is not a widespread attribute of Dominican culture. In fact it's a disappearing trait in many countries, thanks impart to mass immigration.
It isn't IQ, intelligence, education or anything of the sort. I have seen multiple times how people, even professionals with university degrees from US universities, while in the USA act one way and in the DR act another way.

Case in point. One time I rode in an SUV being driven by someone that I know never does this in the USA. Heading from La Vega to the Acero Estrella headquarters which is on the left side of the Duarte Highway if going northbound, nearing the area to cross the Duarte Highway to enter via the small street that goes behind the headquarters instead of entering through the main entrance, he went on the retorno and then kept driving on the center emergency lane with all the traffic and several motos whisking by going southbound except for him who was driving northbound on the southbound side. Then turn left on the the street. It was not going to a retorno further ahead to make a U turn, drive on the southbound side of the highway and then turn right. That would had been safer in all respects. I will never get in a vehicle that he is driving in the DR ever again!

Now, you would have seen the Toyota Prado doing this and probably would had thought that the driver had a bad education.

Low IQ? Bad education? Was he drinking? Do you really think he does the same on I-95? Take a wild guess. Hey, sometimes there is bumper-to-bumper traffic on all lanes in one direction. Hopping in the opposite direction and driving the wrong way in the emergency lane to the next exit shouldn't be much of an issue. It saves time. Why not do it? What is to fear? Didn't think twice to do something similar to that in the DR, but don't even think about that in the USA. The "Wrong Side" signs suddenly aren't there just for show!

That is only one example.
 

Tom0910

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Sep 28, 2015
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It might not be economically feasible for a store in the U.S. to do it but the way Playero handles things certainly works,I would bet that their shrinkage from theft is minimal. No cameras just an "associate" in every aisle in the store and a bunch more at the front of the store. I'm here in Colombia and they do the same here with an additional layer in that EVERY receipt is checked carefully by security guards upon exit. Stopping shoplifting dead in it's tracks is very feasible it just might not make financial sense in the U.S. because of the high labor rates.
 
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MariaRubia

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Jun 25, 2019
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Anyone who has employed staff in DR knows the complete nightmare it is, with all the taxes and the extra salary, liquidacion, maternity leave, sick leave and so on and so on. A company like Sirena I believe also pays their packers a salary. These automatic check-outs will save two salaries. Yes, some things will be stolen (things are stolen even if you have cashiers by the way) but they will have worked out that it is better business.

In the UK I stayed at an airport hotel where you literally had no interaction with any member of staff. You checked in on a kiosk that printed your key card. You tapped the same key card to get into the breakfast area which was a buffet. All very clean and very efficient, and obviously saved a fortune in staff.
 
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