Hello All,
Wells Fargo is sending me a new debit card before my present one expires. Unbelievably, they appear incompetent to follow stand international mail procedures: a. They cannot tell me the name of the courier, b. They have no tracking number, c. They say that it will be delilvered by the "post office," which, in essence, does not exist in the D.R. I have escalated my case three levels and made a final complaint. At no level was anyone able to provide me with a tracking number or to tell me the name of the shipper. Kafkaesque.
They are shipping to my local address. My street number is obscured and it is doubtful to me that I will receive my card. With zero contacct information, Plan B doesn't exist.
If this procedure fails, I could have Wells Fargo send my card to a family member in the U.S., then that family member could ship it to me. I use two courier services: Vimenpaq and Domex.
But what is the status of sending a single envelope rather than a package? Can it be done? Or should I have someone put the card in a box? And what happens when the box is opened at La Aduana and Vimenpaq requests that I upload an invoice, and there isn't one? To say nothing of someone stealing the card (but not activated).
What is your advice?? Thanks as always.
Wells Fargo is sending me a new debit card before my present one expires. Unbelievably, they appear incompetent to follow stand international mail procedures: a. They cannot tell me the name of the courier, b. They have no tracking number, c. They say that it will be delilvered by the "post office," which, in essence, does not exist in the D.R. I have escalated my case three levels and made a final complaint. At no level was anyone able to provide me with a tracking number or to tell me the name of the shipper. Kafkaesque.
They are shipping to my local address. My street number is obscured and it is doubtful to me that I will receive my card. With zero contacct information, Plan B doesn't exist.
If this procedure fails, I could have Wells Fargo send my card to a family member in the U.S., then that family member could ship it to me. I use two courier services: Vimenpaq and Domex.
But what is the status of sending a single envelope rather than a package? Can it be done? Or should I have someone put the card in a box? And what happens when the box is opened at La Aduana and Vimenpaq requests that I upload an invoice, and there isn't one? To say nothing of someone stealing the card (but not activated).
What is your advice?? Thanks as always.