I thought Verizon was a serious international firm ? It seems that they just are full of incompetent manana idiots. They should just do a simple planned change at Condos Dominicano in Sosua, a small job, estimated to an hour or so. Now we have been without internet for 2 days. I hope someone from the company is reading this, but i doubt any of their employes understand english. It's a shame they have a monopoly in the area.