- Jun 24, 2010
Hi Nickdr, We are also scheduled on American Airlines on May 7, POP to MIA to Chicago. Our original flight was for April 30th, and like you, we received no notification whatsoever that it was cancelled. It was only when I checked our reservation online that I noticed that the POP to MIA segment just magically disappeared. I then called and was rescheduled for May 7th. I asked the customer service rep if it is standard practice to just cancel the flight without notifying us and she really had no answer. I then asked her what about a refund and she said, "oh, you have to call us for that". I have friends that are flying on American out of POP on May 8th. They called American today and were told that their flight is a go. hmmmmmmmOur American Airlines flight May 7 POP-MIA-DCA stopped appearing to be sold a few days ago. We called them and the guy took like 10 mins to look up info on the flight and said it was "zeroed out" and "will defiantly be canceled." So they basically canceled our flight without telling us. Guy told us to wait till it is officially canceled (up to the day before) or else we can't get a refund. Beyond unethical. We wouldn't have even known if I had not kept checking their official site and then called them.
Just booked another flight home. Delta SDQ-JFK on May 3rd. Gonna get a taxi from Puerto Plata all the way to Santo Domingo airport that morning. Going to leave around 6am, so hopefully that leaves enough time for our flight scheduled for 1:50pm. Has anyone been to Santo Domingo airport lately? Does it have long lines, complications due to covid19, etc?