Just past the stop light at the Caribe Tours in Charamicos on the main road is a small green store on the right heading towards Puerta Plata that says Copy Copy. Go in there and ask for Frank, if he can?t fix it no one can. All the stores send problem phones to him. It is before the Pharmacy if you get lost.
I found this place when I went to the store mentioned earlier across from the Texaco station in El Batey, the man there sent me to Frank to get my phone fixed.