The Superintendence of Electricity (SIE) ordered on Thursday, 7 July 2016, that Compania Luz y Fuerza in Las Terrenas annul June billings to clients that had received rate increases. The SIE ordered that the company adjust customer bills to the same rate categories that were in place in May 2016. The SIE says it is continuing to review customer complaints related to the rate increases.
The SIE said that Luz y Fuerza in Las Terrenas was authorized to advise certain clients that in 45 days they would receive a bill for which they should choose between the BTD rate or the BTG rate. The SIE says the actual rate increase was not authorized for billing.