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I see, yes the person who helped told me to call a family member and for them to do some steps over there because my information was not appear here in the states, i havent been there in long time. And he said once thats done, i can return and get the id

No u right, wont happen again, i was just caught really off guard i guess and was too confused

I have never seen that before

Yea NY, Unfortunately their email does not work

You know where i can send a message?

I went to get a id and i noticed the worker that was doing the process was taking a video of the screen and also of the printer when the paper was coming out and pictures with their phone. Is this normal?

Hello thanks for answering, just renewing the cedula

Phone has issues so i been unable to call them to find out. Also if you anyone knows how much they will charge. Thank you

Hello, yes i called and they said i need to make the appointment online, but im looking and cant find where

If so where do you go? I am in NY