Pls guide me through the Claro menus

Dial claro 809 220 1111 and press star key to speak to someone in english

matilda

cab said:

I'm not fluent in Spanish and I'm finding it difficult to manage through the Claro menus. Can anyone help?

First thing I'd like to get rid off is the IDEAS CLICK, Haz Click! ads that keep popping up with an ACCEPT or a CANCEL button. I'm tired of having to keep clicking CANCEL. I wish there was a STOP button.

I'd also like to know how to check how many minutes are left, and when I should add more money. Is there an English option?

Thanks

Click to expand...

Claro – Escoge la Red, Escoge Claro 3G

You can change some things to English, some you can't. To change the language dial *23+send. The recording will come up in spanish, but at the end of the recording press "2" for english. That will change everything except for the voicemail. Dialing *122#+send will show you your balance information. Lots of this info can be found on this page Claro – Escoge la Red, Escoge Claro 3G, and yes it's in spanish.

Voicemail:
1 - Listen to Messages
2 - Save a message you've listened to
5 - Delete the message

3 - Change Options
1 - Change name (not sure on this one)
2 - Change greeting
4 - Change Password

I guess you're talking the menu on the phone itself...

From their website:
*122# + Send = Balance (no charge to request... you'll get a text msg)

*99 + Send = your voicemail. at least with orange, you have a choice to choose english prompts when you set it up the first time

*23 + Send = Change your menu's language

cab said:

I'm not fluent in Spanish and I'm finding it difficult to manage through the Claro menus. Can anyone help?

First thing I'd like to get rid off is the IDEAS CLICK, Haz Click! ads that keep popping up with an ACCEPT or a CANCEL button. I'm tired of having to keep clicking CANCEL. I wish there was a STOP button.

I'd also like to know how to check how many minutes are left, and when I should add more money. Is there an English option?

Thanks

Click to expand...