I just won't fly 1st class with them on a Caribbean route again. Their old azz cracked up leather seats trashed one of my favorite Italian knits. They send their crappiest planes to the Caribbean.
I'm not one to complain too much, but I've had the worst experiences by far with Delta while flying out of Texas back to Michigan. I can kind of understand if an airline has to cancel a flight, but in those situations is the attitude of the workers and how helpful they are in trying to help the customer that makes all the differences. This is the reason why Southwest continues to be one of the best regarded airlines and why if having a choice I now avoid Delta like the plague.
Delta has always been a nightmare for me. I used to fly on it a lot, simply because it was the only major airline operating out of the town where I used to live in North Carolina.
Delta was constantly losing my luggage and it seemed like most flights were delayed (usually for mechnical problems). I've never had an experience quite like that with any airline on the Earth. Quite bizarre really.
I wrote about this (along with all the gruesome details) five years ago on DR1
I find it hard to believe that quality airlines like Air France and Asiana would partner with them.
For me, delta is the best. I love their 1st class in transatlantic flights. They have seats that become full horizontal flat beds, the food is just great (5 courses?). They also have a 10+ inches LCD screen with latest movies and Tv shows. 9 hr + flight from london to atlanta, didn't even feel it.
So I don't care what the people say. Delta is #1 for me.
AZB
Hola AZB...No more POP for Delta...:*