Hotel/Motel Scam

jinty05

Bronze
Feb 11, 2005
925
38
48
This is kinda scary if only because of how simple it is.

You arrive at your hotel and check in at the front desk.
When checking in, you give the front desk your credit card (for all the charges for your room). You get to your room and settle in.
Someone calls the front desk and asks for (example) Room 620 (which happens to be your room). Your phone rings in your room. You answer and the person on the other end says the following, 'This is the front desk. When checking in, we came across a problem with your charge card information. Please re-read me your credit card number and verify the last 3 digits numbers on the reverse side of your charge card.

Not thinking anything you might give this person your information, since the call seems to come from the front desk. But actually, it is a scam of someone calling from outside the hotel/front desk. They ask for a random room number. Then, ask you for your credit card information and address information. Sounding so professional that you do think you are talking to the front desk.
If you ever encounter this problem on your vacation, tell the caller that you will come down to the front desk to clear up any problems. Then, go to the front desk and ask if there was a problem. If there was none, inform the manager of the hotel that someone called to scam you of your credit card information acting like a front desk employee.
This was sent by someone who has been duped........and is still cleaning up the mess.

P.S. Please everyone, consider spreading the word by forwarding this email.
Who knows, you might just help someone avoid a nasty experience.

ANYONE traveling should be aware of this one!
 

frank12

Gold
Sep 6, 2011
11,847
30
48
WOW...scary scam, but genius in its simplicity!

i've got one as well: Another member on here experienced this two years go at the Coastal gas station in sosua on the Lord's day: sunday. he pulled up to get gas and went over to the BHD ATM machine. when he put his card in, the machine ate it. he tried in vain to get it out but, could not. a man standing behind him, well dressed, and looking very professional, waited in line. when my friend turned to leave, he told the guy in line "don't put your card in their--the machine is eating cards."

The man pulled out his BHD card and offered to call BHD bank for my friend. after dialing the number, he handed the phone to my friend to talk to the representative. the representative on the phone told him to go back to the machine and try putting his password in three times in succession to see if the machine would spit the card back out. my friend tried this, and after several vain attempts, told the reprsenative that it did not work. she told him, no problem, come back on monday to the gas station to get your card.

When he checked his bank balance online on monday, someone had taken out $1500 in two days (It may have happened on saturday and he didnt check his bank balance until monday. i cant remember if the scam happened on saturday or sunday.) when he contacted his bank, they confirmed that someone had withdrawn $1500 from his account. my friend then spent a lot of time trying to get the bank to reimburse his money. i can't even remember if he got all of his money back from the bank or not. but the genius, or ingeniuty, of the scam was that, when the well-dresses man standing in line pulled out his BHD card and showed it to my friend, and then dialed the phone number on the back (But he really only called his friend who was part of the scam) and handed the phone to my friend, the representative spoke english and everything seemed very legit. my friend just wanted his card back, nothing more, and here was the perfect--albeit conveniant opportunity--to speak directly to a bank representative on saturday or sunday when all of the bank branches are otherwise closed. it could have happened to anyone, including me...and trust me, i've seen a lot of good scams here on this island!


Frank
 

frank12

Gold
Sep 6, 2011
11,847
30
48
So how did they get the money out, how did they know his account details?:confused:

When the bank represenataive on the phone--(who was really just the well-dressed man's friend on the phone)--told my friend to go back to the machine and input his password into the machine 3 times, the well-dressed man stood behind him watching. remember, the stranger now had three fantastic opportunities to now see what my friend's 4-pin password was.

when nothing happened and my friend gave up and drove away. the well dressed man simply pulled out my friend's credit card/ATM out using tweezers. the card is held in place using x-ray paper which is black and neatly cut and folded and then placed into the ATM card slot. you cannot see it with your eyes unless you got down on your hand and knees and inspected the ATM card slot--there is a youtube video demonstrating how it works or, if you want, i have a copy of the youtube video somewhere on my computer--i can send it to you and you can post it.

Ok, so now, after my friend drives away, using tweezers, anyone can now pull the x-ray paper out of the ATM machine--the paper has caught the ATM bank card and not allowed it to be fed into the machine. the card simply sat in limbo during the whole process about two inches down from the lip of the card entrance. remember, the man had three opportunities to see what my friends 4-pin password was (the banks should change passwords so that they are 7 or 8 digits long to avoid this).


Now the stranger has my friend's 4-pin password and ATM/Visa card and is free to charge things online or withdraw money from his account until my friend either gets his bank statement in the mail or goes online and checks his account. Fortunately, if its only an ATM card and not a Visa/mastercard debit credit card--then they can only withdraw money from an ATM machine and not charge anything online.

Frank
 
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Salsafan

Bronze
Aug 17, 2011
927
15
38
Happend to me last summer: Used my creditcard in a bank in Sosua on the counter. A few weeks later back to home noticed they had drawn the sum twice. Fortunately could still get the whole money back with no problems, just sent an email to the company who gave me the card. Scam or not, after that I use only ATM in DR (its also faster).
 

Smart

Bronze
Jun 16, 2012
709
0
0
Phone scams should be a thing of the past, but they obviously are still doing business as people are falling for them. ATM scams are unlucky.
 

CaptnGlenn

Silver
Mar 29, 2010
2,321
26
48
always follow the "the golden rule". To keep your "gold" NEVER give account info or personal ID info to anyone who calls you... ONLY to those YOU CALL. (Same with internet contacts... never to site links sent to you .. (including banks, paypal, amazon, etc etc)... only when you type in the url in your browser.
 

Berzin

Banned
Nov 17, 2004
5,897
550
113
jinty05-this sounds very strange, as if the front desk clerk was in on the scam.

How would anyone know to ring your room the second you walk in if it's not an inside job?
 

BermudaRum

Bronze
Oct 9, 2007
1,226
398
83
jinty05-this sounds very strange, as if the front desk clerk was in on the scam.
How would anyone know to ring your room the second you walk in if it's not an inside job?

It could be someone who is waiting in the lobby, or behind you when your checking in. Then it's a room to room call after he's either followed you to the area where your room is, or heard it at the front desk. The latter is easy when you consider the reception person usually says out loud your room #, and that you need to take the elevator to a certain floor.