Does Spirit have a history of being unsafe? They are sooooo cheap I did take them twice. Both times there were customer service issues. I think they only hire morons.
Not at all...All airlines have to abide by FAA guidelines on maintenance, so that's not really a concern.
Derfish, going to SDQ you actually arrive at a decent hour. Going to STI, on the other hand, is a scary proposition. Be prepared to get mugged leaving the airport. You are arriving at 3AM...roll the dice. I'm a big guy, but I can't out run a bullet.
Their primary issue is their lackluster customer service. Let me not sugar coat it....their customer service sucks dirty donkey a$$. If you call customer service, it is a long distance number, not a toll free number. When you reach someone, it conjures up images in my mind of a boiler room operation in the middle of India somewhere with a barn close by filled with farm animals. To keep 'la luz' going, I imagine a few guys pedaling on bicycles rigged to power generators to keep the place going. Yea, its that bad!
The second issue is their "a la carte" pricing. Your initial impression may be that they are the cheapest, but upon closer review you will notice their nickel and dime strategy. Examples:
ONLY 1 small bag is free (laptop bag, purse)
ALL other bags you get charged for...see their
BAG PRICES
...and the bag prices are all over the place depending WHEN/WHERE you buy them
You board the plane, you get charged for small snacks and refreshments.
They even charge you to use the bathrooms!!!
Ok, I exaggerated on the last one. But if they could fit a coin slot on the door don't put it past them!!