AEROMAR
I have sat here for the past hour and read all that has been written about AEROMAR and I must say, a lot of them has been made with out research.
I have always said if you are going to argue or prove a point you must always educate your self on the subject as to not make a fool of your self.
For starters let me say that AEROMAR came into the market and brought with it many "perks" if I may, that had been abolished or in the cutting board by AA.
For years AA had taken advantage of our families and friends with outrageous prices, unfriendly/non spanish speaking customer service agents, moody flight attendants, they took away the stale meals on board, they took away Travel agents commisions, those that have contracts with AA where about to loose their commision as well, they took away the SENIOR and Children fares, although they brought back the child fare now with only a 25% discount from the adults fare. And that is just to mention a few.
In the other hand AEROMAR brings:
Lower and Reasonable Prices
Friendly / Spanish Speaking CS Agents
The best On board service ever given by any Carrier flying to DR
The best on Board Meals ever, (mangu & salami, Arroz con Gandules, etc.)
Travel agents get 10% commission, (some get higher depending on the volume of sales)
Senior Fares, (pax over 62yrs and a companion get 10% discount from the regular fare)
Children fares from 33% - 50% off the adults fare.
And that is just to mention a few.
Like any bussiness in the world, is always rough at the beginning, but you keep on rolling and it will get smoother. They have encountered many obstacles and have made mistakes as well, but they have and are still learning and improving themselves.
Give them a chance.
Thay have done a lot for just one and half year with the JFK - SDQ and just one year JFK-STI operation.
Look at the numbers:
They have flown over 100K passengers to DR from JFK, and in less than a year increased their operation from a three (3)flights a week to a twenty (20) - twenty eight (28) flights a week operation,(in high peak season). As well as a jump from a 727-200 to a 737-300, 767-200 and 757-200 and the purchase of a 737-100, not bad for a company that has been fighting against the odds, specially with it's own countryman.
Is weird how all the misfortunes, delays, overbooking, baggage problems, etc. I have read has happened with the bigger carriers and no one says anything, but it happens with AEROMAR and people go crazy. We should learn how to support our people, because the moment we completely stop doing so, all this big cariers will go back to their norms and charge outrageous prices to travel to a beautiful island just 3.5 hours away.
We should re-think our stand on AEROMAR and Thank them for coming into the market when they did.