First off let me say that we are not new to travel in the Dominican Republic. We have been coming here for the last 25 years and have visited at least 19 resorts. I do not have high expectations and want North American service, accomodations or food. What I do want is a decent bed, food that does not make me sick and surroundings that live up to the description in the brochure.
We booked with Air Transat holidays in October. Also booked and paid for Club class. Check in was wonderful, thats where the club class happiness ended. The seats were uncomfortable and the food was the pits. Our luggage which was supposed to come off the plane priority came off with everyone elses. Not that I want to be a snob or anything it is just when you pay $600.00 more for a service you should receive it. It will be interesting to see what happens on our return flight.
The resort itself sucks, the food sucks, everyone has been sick and no one seems to care. I wish I had the the reports on this site before I booked. I am now warning everyone who comes to this place come prepared with heavy duty medicine not Immodium, that is not strong enough, go and get a script for Lomotil a lot of it..
Don't worry about the mosquitos, the wind is so strong here they can't fly around it is at a steady 20- 25 km an hr with gusts stronger. And the rain let me tell you that my husband and I timed it , there was a rain shower every 30 min or so ALL DAY LONG. I realize that the wind and the rain is not the resorts fault. but that adds to the lack of enthusiam I have for this holiday. The bed is like lying on a slab of concrete. the pillows are a mini slab.
Both my husband and I got sick the second day here and it is now day 7 of a 14 day holiday. I think I am starting to feel human again. The first two nights I felt as if I was giving birth to an elephant . I have never had such abdominal pain, after the third day of eating dry toast and pasta i decided to try my luck with real food and that is when the rest of the wonderful montazuma visited me and remains to this day. There are many many many people here that are very sick and I can only wonder as to the reason. This has never ever happened to us before in our 25 years of travel to our beloved DR.
The food:
all i can say it is a minus 1 on the 1 - 10 scale The dining room is so dark I think that they do not want you to see the same thing day after day, after day, after day
The surrounding; again a 1 on the 1 -10 scale. I realize that a hurricane came thru here last year but the only evidence of it was a few of the tops being off the coconut palms. If you want wonderful surroundings go to the Bavaro princess, Catalonia, Carabella Bavaro or Venta Club. I am stunned at the resort being called stunning. What is that all about..
We went to the Princess yesterday and it is as beautiful as ever and it is right next door to us. So hurricane be damned.
The reception staff have generally been great, the barmen so-so, the wait staff in both restaurants are great.
After this experience I think that I am too old for this crap any more ( pardon the pun) and I will go to Florida from now on. You can be deceived by glossy photos in the brochure, and on the internet.
Please ,please heed my advice about the medication required if you journey to this resort, also please be sure to take out, out of country health insurance and bring along a credit card because the hospitals and or doctors will not accept anything but cash or credit card.
If you have any questions please don't hesitate to email me at beckytonner@yahoo.com
P.S. I am still down here and will return Jan 22 (hopefully)
PPS- For anyone who may think the I overindulge in either food, drink, or sun, I learned that I can't do that back in the late 80's this resort is by far the worst that I have ever been to and this is just a warning from a seasoned traveller
We booked with Air Transat holidays in October. Also booked and paid for Club class. Check in was wonderful, thats where the club class happiness ended. The seats were uncomfortable and the food was the pits. Our luggage which was supposed to come off the plane priority came off with everyone elses. Not that I want to be a snob or anything it is just when you pay $600.00 more for a service you should receive it. It will be interesting to see what happens on our return flight.
The resort itself sucks, the food sucks, everyone has been sick and no one seems to care. I wish I had the the reports on this site before I booked. I am now warning everyone who comes to this place come prepared with heavy duty medicine not Immodium, that is not strong enough, go and get a script for Lomotil a lot of it..
Don't worry about the mosquitos, the wind is so strong here they can't fly around it is at a steady 20- 25 km an hr with gusts stronger. And the rain let me tell you that my husband and I timed it , there was a rain shower every 30 min or so ALL DAY LONG. I realize that the wind and the rain is not the resorts fault. but that adds to the lack of enthusiam I have for this holiday. The bed is like lying on a slab of concrete. the pillows are a mini slab.
Both my husband and I got sick the second day here and it is now day 7 of a 14 day holiday. I think I am starting to feel human again. The first two nights I felt as if I was giving birth to an elephant . I have never had such abdominal pain, after the third day of eating dry toast and pasta i decided to try my luck with real food and that is when the rest of the wonderful montazuma visited me and remains to this day. There are many many many people here that are very sick and I can only wonder as to the reason. This has never ever happened to us before in our 25 years of travel to our beloved DR.
The food:
all i can say it is a minus 1 on the 1 - 10 scale The dining room is so dark I think that they do not want you to see the same thing day after day, after day, after day
The surrounding; again a 1 on the 1 -10 scale. I realize that a hurricane came thru here last year but the only evidence of it was a few of the tops being off the coconut palms. If you want wonderful surroundings go to the Bavaro princess, Catalonia, Carabella Bavaro or Venta Club. I am stunned at the resort being called stunning. What is that all about..
We went to the Princess yesterday and it is as beautiful as ever and it is right next door to us. So hurricane be damned.
The reception staff have generally been great, the barmen so-so, the wait staff in both restaurants are great.
After this experience I think that I am too old for this crap any more ( pardon the pun) and I will go to Florida from now on. You can be deceived by glossy photos in the brochure, and on the internet.
Please ,please heed my advice about the medication required if you journey to this resort, also please be sure to take out, out of country health insurance and bring along a credit card because the hospitals and or doctors will not accept anything but cash or credit card.
If you have any questions please don't hesitate to email me at beckytonner@yahoo.com
P.S. I am still down here and will return Jan 22 (hopefully)
PPS- For anyone who may think the I overindulge in either food, drink, or sun, I learned that I can't do that back in the late 80's this resort is by far the worst that I have ever been to and this is just a warning from a seasoned traveller