Today we got back from a couple of months in DR. Before we left in December I called the customer service offices of American Express and Citibank to tell them where we would be, dates, etc., and asked them to be aware of any odd charges on our credit card accounts.
When we got home we had two messages from American Express's Fraud Department, so I called them immediately.
We had used the American Express card to rent a car for a couple of months from Avis - they put a $2000 "hold" on my card. Voila! 2 weeks later someone in Arizona tried to use my card to buy a US Air plane ticket. This is before the actual charges for the car, only the 'hold' was processed. We also used the Amex to buy new appliances for our house at La Sirena in San Cristobal, and at Almacenes Unidos for new plumbing fixtures, but that was after the US Air attempt. We never used the Citibank accounts.
New cards from Amex should arrive tomorrow. Guess it's time to send a car down there because renting for months is expensive and I'm tired of the credit card problems. We used the card for the appliances because of the Amex warranty, but after this I think we'll be living a plastic-free life in DR.
AE
When we got home we had two messages from American Express's Fraud Department, so I called them immediately.
We had used the American Express card to rent a car for a couple of months from Avis - they put a $2000 "hold" on my card. Voila! 2 weeks later someone in Arizona tried to use my card to buy a US Air plane ticket. This is before the actual charges for the car, only the 'hold' was processed. We also used the Amex to buy new appliances for our house at La Sirena in San Cristobal, and at Almacenes Unidos for new plumbing fixtures, but that was after the US Air attempt. We never used the Citibank accounts.
New cards from Amex should arrive tomorrow. Guess it's time to send a car down there because renting for months is expensive and I'm tired of the credit card problems. We used the card for the appliances because of the Amex warranty, but after this I think we'll be living a plastic-free life in DR.
AE