Most of the times the cancellation-fee is just the rest of the plan!
So if you signed for let's say 18 months and you want to cancel you have to pay these 18 months!
Good luck and trust me; they are all the same!
I wanted to stop with Sky; they forced me to pay 4 months extra and still haven't picked-up the equipment!
Crap!
Are you saying I am going to have to pay full 18 months of subpar service that I never or partially received? There's no way I am paying that. I know this is different world that I am living in. But how happy do they think I am sitting here in my living room with a blue screen with red Claro logo smack on the middle stearing at me for past 6 days after me and my staffs running to their store like a litrtle mutt for almost month and half?
Bark and master calls, wait, jump through the hoops only to return with empty promise of there will be cheap treats thrown at me after three to five days...
Call Claro, wait on line, give them same freaking information to same guy, only to be told somebody will be at my house in three to five days...
You see a patern here. I did this for almost past month and half. And they dare to call me once again so I can stand on line probably have to give same information to same guy, to get same "repaire guy will be at my house in three to five days" answer?
I don't want to kill my worker for her giving me advice of "Claro have most English channels, best internet service and minutes of free calls to US." But she have gave me one of the worst advice thus far.
Koreano, what city here do you live in...........
B in Santiago
I live in Santiago near Lumijor.
We cancelled ours for RD2,300 about three months ago. They will try to get 6 months out of you but just tell them you are leaving the country, speak to the advisor, not the idiots, and negotiate. We just told them to come down or they would get nothing as we were leaving the country and really weren't bothered by a blemish on our credit, not true, but it worked:classic: We did leave but we don't want and blemishes, and don't have so....... You can work them down.
irate:
There's no way I am paying 6 months for this and I rather not play "i am leaving the country" unless I truly am. But I will gladly pay double the amount to get rid of the Claro right now. My time and effort spent on this plus my staff time is worth far more then this. I'll go and hear what they have to say and I will try to work them down. Thanks for the advice!
All I want is problem free service from them, where I don't have ask someone to call for outages/problems. Is that too much to ask from a internet/cable provider? This truly sucks big time.