Hidy Ho
I had a flybox that I used for less than one month near Las Terrenas. It never worked well enough for me to use it for working remotely, so I ended up spending a few hundred dollars on hardware for a much better solution.
I tried taking back the Orange box in Las Terrenas but all of the offices here are franchisees and have very limited powers, meaning whenever I go to them with a problem I end up just sitting for an hour while they wait to speak with someone in customer services, just like I would do.
Now I am getting threatening calls from someone who identifies herself as a lawyer for Orange. My Spanish isn't good enough to tell if she is genuine or one of the scammers I've read about.
I need to go to the Orange offices in Samana to attempt to resolve this. Happy to pay a fine but am not paying the full value of a contract for service I did not receive. My friend, who's more fluent than me, and has tangled horns with Orange before, has volunteered to go along.
Any suggestions? If you know anyone at Orange I should talk to, please PM me.
I had a flybox that I used for less than one month near Las Terrenas. It never worked well enough for me to use it for working remotely, so I ended up spending a few hundred dollars on hardware for a much better solution.
I tried taking back the Orange box in Las Terrenas but all of the offices here are franchisees and have very limited powers, meaning whenever I go to them with a problem I end up just sitting for an hour while they wait to speak with someone in customer services, just like I would do.
Now I am getting threatening calls from someone who identifies herself as a lawyer for Orange. My Spanish isn't good enough to tell if she is genuine or one of the scammers I've read about.
I need to go to the Orange offices in Samana to attempt to resolve this. Happy to pay a fine but am not paying the full value of a contract for service I did not receive. My friend, who's more fluent than me, and has tangled horns with Orange before, has volunteered to go along.
Any suggestions? If you know anyone at Orange I should talk to, please PM me.