Is this a military pension or Social Security? If it is SS, you can get help from the Consulate. I know because my landlord, who is a naturalized US citizen, needed help in setting up direct deposit to his US Dollar account at Popular. He had to go to the Consulate to get the info.
this is my military pension.I have had my SS check direct deposited to Banco Popular since 2007,and Yes,it was done through the Consulate,SS office.They do all paperwork for you.But,recently,the US government has changed the law,so no more checks being sent,only direct deposit,for all government retirement pays.The consulate at this time has no information on this.So,the military retirement pay system has been trying to change their system because many,many military retireees live outside US and up to now,they have not deposited monies outside US banks.So,here is what I have found.The info for Banco Popular is this,Bank number---0700,bank branch---07002,this is bank on Kennedy and esq Maximo Gomez.--IBAN number-DO740700000000000072xxxxxxxxx ,the xxxs are your account number,they will deposit either in dollars or pesos.The form is 1199-1,and can be found on Mypay .gov if you are a military retiree.
Sure beats all the other hassels of checks,finding a money changer,etc,etc etc.......
Just go to bank every month and either get your dollars or get your pesos...
I also pay all my local bills through Banco Popular web site,so all my business is done from home.This includes,Claro,water,garbage,mortgage,Tricom......
And,Banco Popular has a Visa debit card that I purchase all my stateside stuff from Amazon on.
bob