I recently opened a new account and want to switch from BanReservas to Banco Santa Cruz
Now I had no issue setting up transfers with BanReservas, but they are not a user friendly bank if I need to go in
Banco (super long & a not so friendly staff) Santa Cruz most definitely is with very friendly people - in my case.
But in trying to set up the first wire tansfer from Chase bank after I enter the Swift code the correct bank and address in Santo Domingo appear but when entering the account number (mine) it tells me "Please tell us a IBAN using only letters, numbers and/or these characters: /-"
Anyone have experience transferring to Banco Santa Cruz who might tell me what I might be doing wrong without protracted phone calls
Now I had no issue setting up transfers with BanReservas, but they are not a user friendly bank if I need to go in
Banco (super long & a not so friendly staff) Santa Cruz most definitely is with very friendly people - in my case.
But in trying to set up the first wire tansfer from Chase bank after I enter the Swift code the correct bank and address in Santo Domingo appear but when entering the account number (mine) it tells me "Please tell us a IBAN using only letters, numbers and/or these characters: /-"
Anyone have experience transferring to Banco Santa Cruz who might tell me what I might be doing wrong without protracted phone calls