Fine here. Maybe your TV screen settings got changed when the maid dusted the remote.
Is Delancer any good. Wifi, etc? I assume Cable Del Norte is Delancer, based in Cab.
Is Claro better wifi and cable? Are the channels the same?
Uggh...
Claro wants my first born's fingerprints to setup an account along with three months of get this WATERMARKED SEALED BANK STATEMENTS...
It's like I'm asking for a 30 year mortgage...
I have Delancer fiber tv and internet and have been very happy with it,now if only they offered a DVR I would be in heaven....
What is Black Box?If you have Black box it does have DVR feature, all you need to do is add USB memory to it.
Is it the same for the white Gospell converter box?
What is Black Box?
Gracias for the info. I'll stop into the office and exchange the two Gospell boxes that I have.
My condo has a white box,so I guess that I am out of luck.STB box that looks like this
and there is also white one that looks looks like this but i do not think there are many of those on the street
https://ibb.co/jR5SGNZ
How can they justify an exchange fee if the equipment being exchanged does not offer the same features as the new box? They can try but as they'll be in for a fight. Good customer service is the name of the game if Delancer doesn't want this and other expat sights littered with negative comments about them. The company has been better in the customer service dept recently. I'd hope that trend continues.
Besides, Delancer guy will make it all right in the end.
That attitude may have been evident when I first arrived in Sosua, but since then much has changed at that business. Now, the clerks smile, give me their undivided attention, The nice ladies at the back go out of their way to solve my issues, service calls are attended to quickly and usually same day. It's almost like a different company.
Now, hard won gains can be lost if the effort falls off. I'm not willing to immediately assume at least in my case as a long time customer that I am going to face unnecessary hurdles, however, I could be wrong.
Maybe Delancerguy can chime in and explain what will happen when a customer goes to Delancer to exchange an older cable box for one with new user features such as usb drive support for a PVR.