Hello, I wanted to post on here quickly so that others might avoid trouble at this machine. I am pretty sure that what happened was an orchastrated theft and not just a random glitch.
At about 6:45 pm on the 31st I tried to punch out money with my ATM card, which I do fairly often from this machine and a few others in Sosua at different banks. I have never had any trouble before.
Near the end of the transaction the screen blanked and started faintly flashing as the machine made counting noises. Then it restarted, and I saw the reboot messages like one sees with a computer. This repeated several times and then the screen just started flashing faintly like it had no signal. Later we went by the machine and it was back up.
Anyway, I THINK, don't know for sure, that someone was remotely powering off the ATM when in finished counting. It retained my card and cash. None of the lights around the ATM lost power, the machine just kept rebooting. We waited around 20 minutes nearby and there was of course no one from the bank around. My account appears to have been debited for the money.
So, probably, I think its a good idea to avoid this machine for a while and be on the lookout for a scam like this.
Also, if anyone knows someone with Scotia Bank, please PM me. It would be nice to have some contact in case they aren't helpful in resolving this matter Monday morning.
At about 6:45 pm on the 31st I tried to punch out money with my ATM card, which I do fairly often from this machine and a few others in Sosua at different banks. I have never had any trouble before.
Near the end of the transaction the screen blanked and started faintly flashing as the machine made counting noises. Then it restarted, and I saw the reboot messages like one sees with a computer. This repeated several times and then the screen just started flashing faintly like it had no signal. Later we went by the machine and it was back up.
Anyway, I THINK, don't know for sure, that someone was remotely powering off the ATM when in finished counting. It retained my card and cash. None of the lights around the ATM lost power, the machine just kept rebooting. We waited around 20 minutes nearby and there was of course no one from the bank around. My account appears to have been debited for the money.
So, probably, I think its a good idea to avoid this machine for a while and be on the lookout for a scam like this.
Also, if anyone knows someone with Scotia Bank, please PM me. It would be nice to have some contact in case they aren't helpful in resolving this matter Monday morning.