I opened an account with Banco del Progresso 2001 and everything was ok till about year or two ago. NOW they have discontinued my account. In Spanish they reply with the english equivalent of " i am not a member of the bank, do not have an account !!! which is "Usuario no es cliente del banco."
By now my account balance should have been larger than ever which including all interest deposits more than $18,000. I last made a withdrawel there Jan 2004. They ignore all requests. It is not a matter of dormant account as have periodic deposits. I give detailed as anyone could of all personal info. etc. and either they ignore or the reply is "Usuario no es cliente del banco." Anyone no of government agency to handle such fraud? There are none in USA as already tried- they only handle us affiliated banks. Is there any agency in Dom. rep that can help and what is their email?
By now my account balance should have been larger than ever which including all interest deposits more than $18,000. I last made a withdrawel there Jan 2004. They ignore all requests. It is not a matter of dormant account as have periodic deposits. I give detailed as anyone could of all personal info. etc. and either they ignore or the reply is "Usuario no es cliente del banco." Anyone no of government agency to handle such fraud? There are none in USA as already tried- they only handle us affiliated banks. Is there any agency in Dom. rep that can help and what is their email?