Please make sure your are testing your bandwidth if your provider is tricom. As per a investigation by IDOTEL, trigger by our constant demand for at least 80% of the bandwidth we are charge, Idotel has told us that Tricom SA was given 20 days to upgrade their equipment and make the necessary moves to fulfill the needs of their current customers.
I current have a ADSL TURBo at 1556kbps but only get about 189kbps down and 201kbps up.
I was told by Engher Mejia a Indotel employee that if by Sept 5 they dont fix the problem we are entitle to a full refund and can opt to get out of the 1 year contract I am in. Plus with this evidence I cna take legal actions against the company for knowingly selling a service they cannot supply.
I have a small call center and I depend on both of my ISP provider Codetel and Tricom SA.
As I have been talking to other colleagues I am not alone in this.
I urge you to please make a band with test and if your not getting 80% of what you paid to
get a claim number form your ISP and contact indotel.
Ill post a link to all the ISp providers in the country
Indotel
I current have a ADSL TURBo at 1556kbps but only get about 189kbps down and 201kbps up.
I was told by Engher Mejia a Indotel employee that if by Sept 5 they dont fix the problem we are entitle to a full refund and can opt to get out of the 1 year contract I am in. Plus with this evidence I cna take legal actions against the company for knowingly selling a service they cannot supply.
I have a small call center and I depend on both of my ISP provider Codetel and Tricom SA.
As I have been talking to other colleagues I am not alone in this.
I urge you to please make a band with test and if your not getting 80% of what you paid to
get a claim number form your ISP and contact indotel.
Ill post a link to all the ISp providers in the country
Indotel
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