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  1. #1
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    Default Opening a call center in the DR

    I am contracting friends in opening a call center in DR.
    They are all Dominican citizens and will be on the corporation.

    1) Do you have to set it up as a free zone corporation to get added tax benefits

    2) Will a normal corporation listed as a call center get the same benefits as a corporation set up as a free zone corp?

    3) What are the benifits and are there tax benefits for DR citizens?

    Please let me know I truly appreciate your help!

  2. #2
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    1) Do you have to set it up as a free zone corporation to get added tax benefits. Yes

    2) Will a normal corporation listed as a call center get the same benefits as a corporation set up as a free zone corp? No

    3) What are the benifits and are there tax benefits for DR citizens? The benefits are for the corporation set up in the free zone: income tax exemption, etc.

    Please let me know I truly appreciate your help!
    Fabio J. Guzman
    Guzman Ariza
    Attorneys-at-Law
    Sos�a, Santo Domingo, San Francisco de Macor�s, Cabrera
    Las Terrenas, Saman�, B�varo (Punta Cana) and La Romana
    Dominican Republic

    [email protected]


    Website

    The opinion above should not be construed to be formal legal advice and was given without reviewing the facts and documents pertinent to the case. The reader should NOT act based upon this opinion without seeking professional counsel.

  3. #3
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    Quote Originally Posted by Fabio J. Guzman View Post
    1) Do you have to set it up as a free zone corporation to get added tax benefits. Yes

    2) Will a normal corporation listed as a call center get the same benefits as a corporation set up as a free zone corp? No

    3) What are the benifits and are there tax benefits for DR citizens? The benefits are for the corporation set up in the free zone: income tax exemption, etc.

    Please let me know I truly appreciate your help!
    Income taxes and what other benefits?
    Please list them if you can!
    Thanks!

  4. #4
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    Quote Originally Posted by incredible View Post
    Income taxes and what other benefits?
    Please list them if you can!
    Thanks!
    Those are all of the benefits, unless you want to encourage employees from other call centers that are located on the same Military looking compound to work for you, for a "few pesos more".

    The next thing you know is some banditio named Clinto Westwood arrives on a burrow and asks you to "make his day"

    Seriously, the local talent here is few and far between.

    Free zone or not !

  5. #5
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    Quote Originally Posted by mike l View Post
    the local talent here is few and far between.

    Free zone or not !

    I don't understand the statement, by local talent do you mean trained bilingual agents? I beg to differ, I have a small call center (105 agents) in a free zone in Santo Domingo and in four years I never put an ad in the paper, I get my agents from referrals from other agents or they just walk in. I also have worked for large call centers who recruit 50 and 100 agents at a time and even when it's difficult recruiting so many and often, they always find their agents.

  6. #6
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    Quote Originally Posted by Marilyn View Post
    I don't understand the statement, by local talent do you mean trained bilingual agents? I beg to differ, I have a small call center (105 agents) in a free zone in Santo Domingo and in four years I never put an ad in the paper, I get my agents from referrals from other agents or they just walk in. I also have worked for large call centers who recruit 50 and 100 agents at a time and even when it's difficult recruiting so many and often, they always find their agents.

    I should have been more clear. The local talent may be good for simple inbound customer service campaigns, but for outbound, B2B campaigns whereby you need the ability to think on your feet is where I find the talent pool rather shallow. This is true every where, however!

  7. #7
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    ..campaigns whereby you need the ability to think on your feet is where I find the talent pool rather shallow. This is true every where, however![/QUOTE]

    Why is it that most of the locals are able to think so well on their feet when doing bachata, merengue and even salsa? Can that help in a call centre? lol!!!!!!!!!!!

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