Just recently I tried using my UK debit card in stores where it has worked countless times before.
Now every time I try to use it the card machine displays "Llamar al Banco". I've called my bank and they tell me that there is nothing wrong with my account or my card. They told me that I might have to do a verification transaction where the merchant calls a number and verifies that it is me using the card by producing identification. Then they issue an auth code which then completes the transaction.
None of the stores where I have been to know how to do this. I can withdraw cash from the ATM, so it's not the magnetic strip or communication with the banks.
Does anyone have experience with this?
Now every time I try to use it the card machine displays "Llamar al Banco". I've called my bank and they tell me that there is nothing wrong with my account or my card. They told me that I might have to do a verification transaction where the merchant calls a number and verifies that it is me using the card by producing identification. Then they issue an auth code which then completes the transaction.
None of the stores where I have been to know how to do this. I can withdraw cash from the ATM, so it's not the magnetic strip or communication with the banks.
Does anyone have experience with this?