Hola,
I'm living in La Romana and have EDEESTE as my energy supplier. This month my bill is for the 1st time 830Kwh and they have charged me the entire 830Kwh at RD$8.57.
On their website it clearly says: Edeeste it clearly says that I should pay per scale consumption such as: 0-200 kWh RD$3.12 , de 201-300 RD$4.71, de 301 a 700 RD$7.00, de 701 a 1000 RD$8.57 y de 1001 kWh+.
Now, I've called the customer service central and they have agreed with me that I should have been charged per scale. But at the commercial office they argue that anything over 700Kwh+ is charged at 8.57$!!! Who's right, the web site, the customer service center or the commercial office??? Nowhere on my bill does it say anything about 700Kwh+...
I'm living in La Romana and have EDEESTE as my energy supplier. This month my bill is for the 1st time 830Kwh and they have charged me the entire 830Kwh at RD$8.57.
On their website it clearly says: Edeeste it clearly says that I should pay per scale consumption such as: 0-200 kWh RD$3.12 , de 201-300 RD$4.71, de 301 a 700 RD$7.00, de 701 a 1000 RD$8.57 y de 1001 kWh+.
Now, I've called the customer service central and they have agreed with me that I should have been charged per scale. But at the commercial office they argue that anything over 700Kwh+ is charged at 8.57$!!! Who's right, the web site, the customer service center or the commercial office??? Nowhere on my bill does it say anything about 700Kwh+...