Yes but not delancer, I have telecable central, it changes sometimes, 4 yrs HBO in English, now only in spanish, Star channel 4 yrs, now gone, Cinemax comes and goes, etc etc. No issues with ESPN. These cable companies are lacking. Being worked on… sounds familiar, lip service, just to get rid of you…
I hardly watch tv but my wife has certain things and certain channels she follows. We have had exactly the above problem, ours was with Claro (first satellite, then fiber optics) years ago. Ever since then, so about from 2020, we have had no tv service from any company in the DR. Just internet and just like windeguy said, everything via IPTV, and we're not going back.
Back in the day, in POP, when my wife lost one her favorite channels (HGTV) and that was screwed up by Claro, the explanation was that tv providers in the DR sometimes lose and sometimes win contracts with US providers, hence change in channels. I don't know if that is the truth, that's what I was told...
EDIT: now that I recall, part of the explanation heard as a rumor (from no company) was that sometimes apparently some channels are lost or changed due to lack of payment by the DR provider, so they just broadcast the channel as long as they can without paying and when the lose it, the customers see the effects of the non-payment.
I was surprised to learn that even my MIL, close to her 70s, only has Firestick...