Around 6 months ago I purchased 8 items at IKEA in Santo Domingo worth approximately RD$400,000, including a large sofa.
At the time of in-store purchased I was told that delivery would take maximum 4 days.
6 months later 3 out of the 8 items are still missing. The 5 items they delivered were delivered individually over the course of the last 4 months. I am writing them daily, including all documentation....no response, except for a one word answer: Esperate!
I also called many times, to no prevail...they say to use email. When I finally went back to the Store with all my docs on hand, I was told to use email, there archive only handle recent purchases.
I have zero hopes to ever receive my paid for products.
My advise to everyone: Unless you can haul the items with you right then at time of purchase, do not buy.
At the time of in-store purchased I was told that delivery would take maximum 4 days.
6 months later 3 out of the 8 items are still missing. The 5 items they delivered were delivered individually over the course of the last 4 months. I am writing them daily, including all documentation....no response, except for a one word answer: Esperate!
I also called many times, to no prevail...they say to use email. When I finally went back to the Store with all my docs on hand, I was told to use email, there archive only handle recent purchases.
I have zero hopes to ever receive my paid for products.
My advise to everyone: Unless you can haul the items with you right then at time of purchase, do not buy.
