La sirena Puerto Plata bad experience

[Drperson]

Went there yesterday. Lots of clothing on sale with 50% discount. At checkout none of the discounts were valid and some items were priced more than 2 times indicated prices. Ie childrens shoes for a 3 year old marked 300 pesos were 900.
Lunch some pasta and some other things over 1000 pesos. WHat is going on???
Don't buy anything without checking and verifying price at check out.

 

[rubio_higuey]

Went there yesterday. Lots of clothing on sale with 50% discount. At checkout none of the discounts were valid and some items were priced more than 2 times indicated prices. Ie childrens shoes for a 3 year old marked 300 pesos were 900.
Lunch some pasta and some other things over 1000 pesos. WHat is going on???
Don't buy anything without checking and verifying price at check out.

La Sirena discounts only apply when you pass your Siremas card at checkout.

 

[lifeisgreat]

Doesn’t explain marked price and cash register price being 3x difference...makes me wonder how many times I got taken there ..

 

[Drperson]

La Sirena discounts only apply when you pass your Siremas card at checkout.

we had the La Sirena card of course.

 

[Drperson]

Doesn’t explain marked price and cash register price being 3x difference...makes me wonder how many times I got taken there ..

I couldn't believe it. But why not. THey are not accountable to anyone.

 

[badpiece33]

I couldn't believe it. But why not. THey are not accountable to anyone.

Your not in a first world Country, Thank God. Get the card its free

 

[Drperson]

Your not in a first world Country, Thank God. Get the card its free

we had the card

 

[lifeisgreat]

Your not in a first world Country, Thank God. Get the card its free

Problem is not the card it’s prices don’t match scan ..there computers are not updated properly on prices , accidentally or carelessness or purposely pick one...nothing todo with discount card in North America they Have scanning code practices...

 

[JD Jones]

Doesn't Sirena en PP have scanners spread around the store to check prices?

Any time I see anything on sale in Jumbo I check it on a scanner to make sure the sale price pops up.

 

[Cdn_Gringo]

Paying attention to the prices displayed on the cash register or at least casually checking your receipt before leaving the store is always a good idea, just like counting your change.

An item scanning at the wrong price is not a rare event. I'm usually not too successful in getting the item for the lower shelf price, so I usually have the cashier void that item and leave it behind.

 

[rubio_higuey]

Paying attention to the prices displayed on the cash register or at least casually checking your receipt before leaving the store is always a good idea, just like counting your change.

An item scanning at the wrong price is not a rare event. I'm usually not too successful in getting the item for the lower shelf price, so I usually have the cashier void that item and leave it behind.

In Jumbo Higuey no questions asked if a claim is made after the article scans at different than posted price. I have had cash register adjustments and also received post-sale money back, never had to do a claim yet in la Sirena. In Iberia Higuey I was banned for one month by the local "gerente" Olivares because he got upset from my claiming wrong prices at checkout. Now I no longer claim, I just pay if I really want that product, and then go back, snap a picture of promo price, the cash register ticket, and file a complaint on Pro-consumidor website.

 

[lifeisgreat]

In Jumbo Higuey no questions asked if a claim is made after the article scans at different than posted price. I have had cash register adjustments and also received post-sale money back, never had to do a claim yet in la Sirena. In Iberia Higuey I was banned for one month by the local "gerente" Olivares because he got upset from my claiming wrong prices at checkout. Now I no longer claim, I just pay if I really want that product, and then go back, snap a picture of promo price, the cash register ticket, and file a complaint on Pro-consumidor website.

So they banned you for catching mistake :bunny: oh man lov the DR ...

 

[rubio_higuey]

So they banned you for catching mistake :bunny: oh man lov the DR ...

Yeah the guy is a weirdo. According to a person that knows him well, he has been store manager since the hypermarket opened like 15 years ago, he practically sleeps in the store, he is the first in and last out, always on the floor, has not taken one day off in 15 years, he lives in an apartment 50 meters from the store, at night he sits on balcony and spends the night with glass of wine looking at the store until he is asleep ... in his mind he is basically the store owner, though he is only a store manager. The Spanish owner keeps him because he pays him one salary but he works for like 10 people... he micromanages everything, does purchasing, oversees trucks unloading, checks on security staff, etc. working 8 am to 9 pm, every day, no vacation or day off... he is a self-made slave I guess being called on wrong pricing he considers it like "taking money away from his pocket". poor weirdo.

 

[CristoRey]

I learned this the hard way as well. I purchased some candles a few years ago
and when i got home I noticed I paid almost double for each one. The next time
I was in La Sirena I asked one of the employees how this could have happened
and he said you have to use your discount card or you will always pay more for
sale items.