hotel is good and is relatively inexpensive compared to playa dorada's AI's.
agree that mgt could be better... but for the rates it has the hotel is good.
i have stayed a few times there. I know few people from the town.
it's not a 5-star hotel (or 4 or 3) so you will see things that are not perfect but overall it's worth the money i think. It has main buffet restaurant and has
a la carte restaurants (mexican, mediterranean, brazilian, italian) each on different night and reservation required. Has 3 main pools, 2 kids pools. and several bars.. and disco and live performances tuesday through saturday... and after perfomance is the theater, then the disco.. til 2am.
if you reserve online you get better fare (
www.besthotels.es) even though right now it says you can't book to luperon. not sure why and not sure if it's really 100% booked.
at reception you'll either pay with pesos or dollars/euro... i would pay with pesos... or pay with credit card.
hope you have fun.