The Edenorte and Edesur (Union Fenosa), two of the new power distributors, admitted to the Listin Diario that indeed there have been problems in their billing system. Yolanda Souto, spokesperson for the firms, said that they favor the presence of the Electricity Superintendence inspectors in their offices, to assist consumers that have complaints. While she denied that they are estimating and not reading electricity counters, the newspaper presented several cases of bills that showed major errors. Souto said that the company is willing to correct the billing errors. Hundreds of persons have been visiting the offices of the new distributors in January and February to seek corrections in their January bills.
