A spokesperson for the 911 emergency and safety line system, Zoraima Cuello said yesterday, Wednesday 4 June, that they had responded to 2,203 genuine emergency situations in the first 96 hours of the system’s operation. Speaking during a press conference at the Presidency, she said that some 84,404 calls were received in the first four days. She said that it was still essential to increase public awareness because 61,505 (73%) of the total of calls received are still pranks or nuisance calls.
“We need to be aware that we are putting at risk the lives of people who could be really needing the system when keeping the lines occupied. The people who really need the service may not be able to get through,” she highlighted. She stressed the system was set up to save lives and people’s property.
Of the calls 56% were for Police services, 21% for health, 8% for AMET, 7% firefighters, and 7% for the Ministry of Public Works.
Of the calls, 485 (22%) were for physical violence, 475 (21.6%) for traffic accidents, 153 (6.9%) from people in danger, 115 (5.2%) for robbery, 122 (5.4%) for domestic violence, 109 (4.9%) for road assistance and 97 (4.4%) for fires.