Writing in Diario Libre today, Tuesday 13 January 2015, economist Eduardo Garcia Michel comments that the telecom industry is the new utility and public service suffering from intermittence. He comments on the telecom service blackouts that are now similar to the interruptions in electricity, garbage and potable water services. “In effect the intervals of discontinued service are increasingly frequent in telephone calls. They cut off or shut down with the same frequency as the companies announce sophisticated promotional plans and speak about their quality and reach of their service and coverage that is only the case in their advertisements,” he comments. He writes that now in addition to the declining voice service, the Internet is affected by the intermittence, in flagrant violation of what the contracts establish. “And all this is occurring in a globalized world where one has to be competitive,” he states.
He concludes: “In this the country, its authorities and the general public should not allow the consolidation of backtracking because quality of telecom services was once a source of national pride,” he writes. He says it is time that more attention was placed on this.
The local telecom service has worsened with the purchase of the companies by new international companies.
http://www.diariolibre.com/opinion/2015/01/13/i964841_apagones-telecomunicaciones-otros-servicios.html