The National Institute of Protection of Consumer Rights (ProConsumidor) has warned the population that Hewlett Packard laptop computers might have a problem of overheating or setting on fire, affecting the safety of their users.
It involves those computers manufactured between 2013 and 2016 that said to have been sold with defective batteries.
The models affected are: HP Compaq: HP Compaq CQ45, HP Compaq CQ58, HP Envy: HP Envy DV6. HP Pavilion: HP Pavilion 14, HP Pavilion 15, HP Pavilion 17, HP Pavilion G4, HP Pavilion G6, HP Pavilion G7; HP: HP 240, HP 245, HP 246, HP 450, HP 455, HP 650, HP 655, HP 250 G1, HP 255 G1, HP 1000, HP 2000.
In addition HP ProBook: HP ProBook 440 G0, HP ProBook 440 G1, HP ProBook 445 G1, HP ProBook 450 GO, HP ProBook 450 G1, HP ProBook 455G1, HP ProBook 470 G0, HP ProBook 470 G1, HP ProBook 470 G2, HP ProBook 4440s, HP ProBook 4441s, HP ProBook 4445s, HP ProBook 4446s, HP ProBook 4540s, HP ProBook 4545s, with bar codes 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL y 6EBVA.
The director of Proconsumidor, the government consumer protection agency, Anina Del Castillo said that the company that represents HP in the country, Omegatech has promised to cover the costs of new batteries and asks all users of the computers listed above to stop using them and return them to the stores where they bought them for a free replacement.
The batteries are black, measure between 8 to 10.5 inches long, two inches wide and around one inch high depending on the size of the computer. The recall also applies to batteries bought separate from the models mentioned.
Pro consumidor alerta a la población sobre baterías laptops HP por riegos de seguridad
