Claro had announced the start of the 4.5G fast speed mobile service in the Dominican Republic. The service start, nevertheless, was promptly disputed by IT technician Hiddekel Morrison who said the company has only capacity to offer speeds of 390Mbps and not the 1,000 Mbps identified with 4.5G.
The company responded accepting that at present (20 July 2017) they only have capacity offer speeds of 390Mbps.
Says Claro:
“In our 4.5 G network with a carrier (a frequency segment) of 20 MHz in DL and 20 MHz in UL we can get a maximum speed of 390 Mbps. When adding a second carrier (when available), the maximum speed would increase to 780 Mbps and if we add a third carrier would obtain a theoretical maximum speed greater than 1 Gbps,”
El Dia reports that both the Dominican Institute of Telecommunications (Indotel) and ProConsumidor, the consumer defense agency, would be investigating claims that Claro has incurred in false advertising regarding the start of the 4.5G technology for their customers.
Another expert, Pavel de Camps said that in the Dominican Republic still the 4G service is deficient and degraded.
Read more in Spanish:
El Dia
21 July 2017
