2018News

Claro mobile system collapse and fraud alert

On Sunday and Monday, 26-28 August 2018, the Claro telecom system was down for hours, making for a crisis for those who depend on the mobile and Internet telecommunications. The company has apologized but not given explanations.

Likewise, Claro warns its customers against fraudulent calls. In a note shared on the telecom company’s social media, the company alerts its customers to not return these calls to areas with area code 375, 371, 370, 563, 255 because these calls could be fraud. When the call abruptly ends, the victim assumes that the call was dropped. When the victim returns the call, he or she is billed of upwards of EUR30. Worse still, the system allows the hacker to steal your list of contacts and financial information. When receiving a call from any of those area codes, just let the telephone ring, says Claro.

Follow the story in Spanish:
El Caribe

28 August 2018