Uber in the Dominican Republic has announced an increase in the cost of canceling a ride. Starting last 27 November, the cost of cancellation will vary according to the time and distance the driver has to travel to reach the client. Uber sent out an email notifying the changes to its clients.
If a trip is cancelled within two minutes, the client will be informed of the exact amount before the cancellation is confirmed. The minimum cancellation fee is RD$45.00, no matter who cancels.
According to the company, “if the charge for time and distance covered by the driver responding since accepting the request up to the moment of cancellation is greater than RD$45, the new charge will be calculated as normal based on time and distance, with a maximum fee not to exceed RD$120.00.” If the cancellation is requested after five minutes, the minimum cancellation fee is RD$60.00.
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Listin Diario
2 December 2019