2026News

Intrant launches online appointment system to deal with long lines to renew driver licenses

The National Institute of Transit and Land Transportation (Intrant) has announced that citizens can begin scheduling appointments online starting Monday, 9 March 2026, to streamline the driver’s license issuance and renewal process.

By implementing mandatory pre-scheduling, Intrant aims to eliminate the “first-come, first-served” bottlenecks that have frustrated drivers in recent weeks in an attempt to return to the expedited service of the past contractor.

While the previous system typically allowed motorists to complete renewals in approximately one hour, the change in the contractor for the license renewals has resulted in long delays.

Intrant says the new digital platform, accessible via www.intrant.gob.do, is designed to restore efficiency by allowing users to pre-program their visits and select specific time slots.

How the system should work
To secure a slot, users must visit the Intrant homepage and click on the prominent scheduling banner, which redirects to the appointment platform. The system operates 24/7, offering flexibility for citizens to organize their legal requirements around their personal schedules.

Key features of the portal include:
• Office selection: Users can choose the service point nearest to their residence or place of work.
• Real-time availability: The platform displays live dates and times for each branch, enabling precise planning.
• Document checklist: Before heading to an office, applicants can review specific procedural requirements and necessary documentation online to ensure a smooth transaction.

Available service locations
Appointments for both new licenses and renewals can currently be booked at the following high-traffic locations:
• Santo Domingo: Intrant Headquarters (Ave. Tiradentes), Blue Mall, Multicentro, Sambil (Punto GOB), and Megacentro (Punto GOB).
• Santiago: Bella Terra Mall.

Read more:
Presidency
Intrant

DR1 News

9 March 2026