For the second consecutive year, Apple Vacations, a leading United States tour operator, recognized the Secrets Excellence Punta Cana and Sunscape Punta Cana Grand with its Golden Apple Award. Out of over 500 hotels that form part of the Apple Vacations program, these resorts are but a handful of quality properties that to earn this honor, according to a 4 October 2004 release from AM Resorts, the operator of 11 resorts in the DR and Mexico under the Secrets Resorts & Spas, Dreams Resorts & Spas and Sunscape Resorts and Spas brand. The award means that the resorts provide above average service and facilities.
Additionally, Secrets Excellence Punta Cana received the Best Staff and Service Crystal Award.