Punta Cana International Airport has won the third place for Best Airport by region for Latin American-Caribbean in the category of over two million passengers per year. The first two places in the region were won by Guayaquil and Quito airports in Ecuador.
The annual Airport Service Quality (ASQ) Awards recognizes and rewards the best airports in the world, according to the Airports Council International’s ASQ passenger satisfaction survey. The awards serve as a passenger service-benchmarking program for airports.
The ASQ Survey covers 34 key service areas and includes eight major categories including access, check-in, security, airport facilities, food and beverages, and retail. All participating airports use the same survey questions, creating an industry standard set of responses that allows participants to track and analyze their performance, as well as benchmark results against airports across the globe.
http://www.aci.aero/Airport-Service-Quality/ASQ-Awards/Current-Winners
