The Superintendence of Electricity (SIE) through its Consumer Protection Division, has ordered the electricity distributors to accredit the sum of RD$20,510,313 to 757 clients whose claims were deemed valid.
EdeSur was ordered to accredit RD$16,854,200 to 335 clients: 57 in San Cristobal, seven in Azua, eight in San Juan, seven in Barahona, 18 in Bani, three in Ocoa, one in Elias Pina, one in Pedernales and one in Neiba.
EdeNorte was ordered to accredit RD$1,730,062,191 clients in Santiago, San Francisco, Mao, La Vega, Puerto Plata, Moca, Nagua, Las Terrenas, Bonao, Salcedo, Cotui, Montecristi and Samana.
A press release from the SIE also stated that EdeEste was obliged to refund RD$1.9 million to 229 of its clients.
Consumer Protection Division director Jose Rosario said that 2,728 complaints were filed in April, of which 757 were ruled to be valid. He added that the claims received mainly (82%) referred to high bills, with some 7% complaining of irregular service.
