An editorial in Diario Libre yesterday corrects ProConsumidor, the governmental protection agency, that recently ordered Kentucky Fried Chicken to return to a customer the 10% gratuity charged on a take out order. Diario Libre says that the Supreme Court of Justice had already decided in 2007 on the case of employees who sued a business for removing the 10% gratuity on the bills. Contrary to the ProConsumidor recent decision, the higher-ranking Supreme Court of Justice ruling had ordered the company to reinstate the 10% gratuity on takeout and delivery.
The Diario Libre editorial, by managing editor Ines Aizpun, explained that the 10% gratuity is distributed among the employees and is an important salary complement. It is known that in many cases represents more than the employees regular pay.
As is, then, the only savings when purchasing takeout is not having to pay the extra 10% that is customary for service. On deliveries, customers usually tip the delivery man the 10%.
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Diario Libre
28 April 2017
